Live Support Demo/Operator App Installation Issues

  •  08-30-2006, 12:22 PM

    Live Support Demo/Operator App Installation Issues

    Hello,
    I'm trying to install your live support demo on my system (.NET 1.1), and while on the server/browser side it appears be functioning correctly, I'm having some trouble with the operator application.

    When I try to connect to the server there's an exception 'Could not load file or assembly 'Microsoft.mshtml. Version=7.0.3300.0' ... Despite this error I am able to continue and I can see users connecting  for support, i am not able to open a chat dialogue and talk to them.

    Please advise, thank you.
    Dana
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