rcarrillo,
It maybe a configutration issue:
Try remove the variable from this line ("<%="Skins/"+ CuteSoft.Chat.ChatWebUtility.SkinName%>)
<link rel="stylesheet" href="http://cutesoft.net/CuteSoft_client/CuteChat/Skins/Normal/style.css" id="skincsslink">
I assume you copied CuteSoft_client/CuteChat folder to the root of your web site. If not, please modify to fit your situation.
Keep me posted
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