Trouble installing Live support demo

  •  08-02-2006, 3:44 PM

    Trouble installing Live support demo

    Hello,
     Maybe you can help me. I need this to work to present to the client to base our decision for purchase.
     
    Problem:
       I'm trying to test it out, but im getting the following error when trying to connect to the live support operator "Unhandled exception had occurred in a component in your application. ...The request failed with HTTP status 404: Not found.
     What I did (I followed the directions on the deployment page.
     
     -Created a Virtual Directory(called: CuteLiveSupport) which points to the Ctechat/web folder.
    - Ran the 2 sql scripts given in the sqlscripts folder.
    - Set up connection string.
     
    This is running all on my machine as of now. I changed nothing in the Livesupprt.exe file.
    What might I bedoing wrong? I used admin, admin as username and password, which i see in my "master" database under the myusers table.
     
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