Our company has a asp.net CRM application which uses templates to create letters and e-mails to customers.  It inserts data from a database into the template to create personalised letters and e-mails

Currently we are using MS word for the templates, letters and e-mails

It causes so many support problems and is very slow

I am non technical, but decided to look around for a better solution.  MY initial testing of the demo version of cute editor suggests that it can provide letters of the same quality and e-mails of a better quality than MS Word

Is any one else using cute editor to create letters and e-mails.  Is cute editor able to do something similar to mail merge

 

all answers would be welcome