Support forums - Browser stalls when opening multiple chat rooms

Support forums » Products » Cute Chat and Cute Web Messeng... » Re: Browser stalls when opening multiple chat rooms

Browser stalls when opening multiple chat rooms

Last post 11-12-2007, 1:01 PM by Adam. 4 replies.


	Sort Posts: Previous Next

11-10-2007, 1:32 AM 34964

stimpy77
Joined on 11-13-2006
Posts 27

Browser stalls when opening multiple chat rooms

Reply Quote

So as admin and upgrading to v4, I went through the Community Server 2007 SP2 forums list and clicked on each Chat link to set up a lobby for each. Open, connect, then close. After the first two, the third one would just freeze up and never respond. I had to close all Internet Explorer instances to get it to reconnect to the web server at all, even just Communiy Server. I continued down the list but had to keep doing this for every two or three forums / chat lobbies.

I'm suspecting that either global.asax or the forum integration code is having conflicts or lockups or something with the browser's session or session cookie.

The CPU usage on either client or server does not noticeably go up in Task Manager during this time.

11-11-2007, 10:22 PM 34978 in reply to 34964

stimpy77
Joined on 11-13-2006
Posts 27

Re: Browser stalls when opening multiple chat rooms

Reply Quote

Whatever's causing this problem, this or something similar is also hanging up all of Community Server 2007!! Some chatters just tonight reported that their chat submissions were not showing up and after three refreshes they couldn't even load the interface, so they closed their browsers and it came back up. Meanwhile, at the exact same time, I was in the forums trying to reply to a post (the post I was replying to was a 'thank you for fixing the performance issues' message, ironically), but the whole site suddenly locked up and wouldn't ever finish loading until three or four minutes later.

CuteSoft, please examine this and confirm that you can reproduce it.

11-12-2007, 6:17 AM 34983 in reply to 34964

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Browser stalls when opening multiple chat rooms

Reply Quote

The cutesoft.net using CS2.1 so we don't find that problem.

I am testing the CS2007 now.

Regards , Terry .

11-12-2007, 6:26 AM 34984 in reply to 34964

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Browser stalls when opening multiple chat rooms

Reply Quote

I can reproduct it.

If I click "disconnect" button before close the browser , It have no problem.

So you can change this code if you want to fix as soon as possible :

The CuteSoft_Client/CuteChat/Channel.aspx , find the :

function window_onunload()
{
Disconnect();
}

and change to :

function window_onunload()
{
Disconnect(true);
}

I will try a better way later.

Regards , Terry.

11-12-2007, 1:01 PM 35004 in reply to 34978

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Browser stalls when opening multiple chat rooms

Reply Quote

stimpy77:

Whatever's causing this problem, this or something similar is also hanging up all of Community Server 2007!! Some chatters just tonight reported that their chat submissions were not showing up and after three refreshes they couldn't even load the interface, so they closed their browsers and it came back up. Meanwhile, at the exact same time, I was in the forums trying to reply to a post (the post I was replying to was a 'thank you for fixing the performance issues' message, ironically), but the whole site suddenly locked up and wouldn't ever finish loading until three or four minutes later.

CuteSoft, please examine this and confirm that you can reproduce it.

stimpy77,

Please download the latest build.

Keep me posted.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx