Support forums - suggestion for "hold time"

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suggestion for "hold time"

Last post 06-22-2005, 3:21 PM by Adam. 1 replies.


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06-22-2005, 1:02 PM 7911

JCollum
Joined on 03-14-2005
Posts 32

suggestion for "hold time"

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When you're in the support room "on hold" as it were, it would be nice if the focus would pop forward when an operator enters the room. I was in chat waiting and an operator entered the room while I was doing something else. The op left and I never knew he was there!

06-22-2005, 3:21 PM 7925 in reply to 7911

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: suggestion for "hold time"

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Thanks for the nice suggestion. We will include it into our new product: Cute Live Support.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx