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The problem with the license file

Last post 10-04-2010, 9:32 AM by Karen. 3 replies.


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09-23-2010, 12:14 AM 64150

larsik
Joined on 09-23-2010
Россия
Posts 2

The problem with the license file

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Good afternoon.

The problem with licenses file, it occasionally appears that the file is invalid, but the license purchased through the official service Paypal.

Type of license per domain.

Please help, it is inconvenient to customers.

PS
Sorry for bad English

Filed under: DotNetGallery, license

09-23-2010, 1:16 AM 64151 in reply to 64150

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: The problem with the license file

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larsik,

Please send an email to karen@cutesoft.net and specify the email address used when placing the order.

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10-03-2010, 8:56 AM 64311 in reply to 64151

larsik
Joined on 09-23-2010
Россия
Posts 2

Re: The problem with the license file

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Adam:
larsik,

Please send an email to karen@cutesoft.net and specify the email address used when placing the order.

Good afternoon.

Excuse me, but could you tell me anything. I need to report to clients. All data that you requested, I sent the mail, as well as a library was not working and not working.

Tell us how to fix it?

10-04-2010, 9:32 AM 64319 in reply to 64311

Karen
Joined on 11-06-2008
Posts 48

Re: The problem with the license file

Reply Quote

Hi Larsik,

I am sorry to hear the trouble on your side. Please let me assure you that official license files never expire. If you do have "expiration" message, chances are the official file has been overwritten by temp ones. First of all, let's get your license file re-generated. In order to do that, I will need your buyer's email@ or the domain name registered. I searched by LARSIK with no luck. So please help me find your order.

Looking forward to your speedy reply

Karen@Cutesoft.net