Support forums » Products » Cute Editor for .NET » Re: installed full license, but still getting "trial version has expired"

installed full license, but still getting "trial version has expired"

Last post 03-16-2010, 2:14 PM by Eric. 3 replies.
Sort Posts: Previous Next

  •  11-08-2007, 3:25 PM 34920

    installed full license, but still getting "trial version has expired"

    Reply Quote
    We installed a full license, but still getting the expired license message:

    Server Error in '/' Application.

    The License for Editor is not valid.

    You are using a trial license and the trial period has expired.

    If you would like to extend your trial period, please write to support@cuteSoft.net.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.ComponentModel.LicenseException: The License for Editor is not valid.

    You are using a trial license and the trial period has expired.

    If you would like to extend your trial period, please write to support@cuteSoft.net.


    Source Error:

     
    Line 15:         <div class="row">
    Line 16:                  <asp:Label ID="lblDirections" Text="Directions" runat="server"></asp:Label><%--UseSimpleAmpersand="false"  UseHTMLEntities="false"--%>
    Line 17:                  <Shared:CuteEditorWrapper ID="ceDirections" UseHTMLEntities="true" UseSimpleAmpersand="true" runat="server" ObjectPropertyName="Directions"></Shared:CuteEditorWrapper>
    Line 18:         </div>
    Line 19:         <div class="row">


    Source File: d:"http"lollipoptree.com"_website"Admin"recipe-edit.aspx    Line: 17

    Stack Trace:

     
    [LicenseException: The License for Editor is not valid. 
     
     You are using a trial license and the trial period has expired. 
     
     If you would like to extend your trial period, please write to support@cuteSoft.net.
    ]
       CuteEditor.Impl.d.GetLicense(LicenseContext context, Type type, Object instance, Boolean allowExceptions) +452
       CuteEditor.EditorLicenceProvider.GetLicense(LicenseContext context, Type type, Object instance, Boolean allowExceptions) +60
       System.ComponentModel.LicenseManager.ValidateInternalRecursive(LicenseContext context, Type type, Object instance, Boolean allowExceptions, License& license, String& licenseKey) +259
       System.ComponentModel.LicenseManager.ValidateInternal(Type type, Object instance, Boolean allowExceptions, License& license) +41
       System.ComponentModel.LicenseManager.Validate(Type type) +28
       CuteEditor.Editor..ctor() +83
       SharedControls.Web.UI.WebControls.CuteEditorWrapper..ctor() +103
       ASP.admin_recipe_edit_aspx.__BuildControlceDirections() in d:"http"lollipoptree.com"_website"Admin"recipe-edit.aspx:17
       ASP.admin_recipe_edit_aspx.__BuildControleditForm() in d:"http"lollipoptree.com"_website"Admin"recipe-edit.aspx:8
       ASP.admin_recipe_edit_aspx.__BuildControlcontent(Control __ctrl) in d:"http"lollipoptree.com"_website"Admin"recipe-edit.aspx:7
       System.Web.UI.CompiledTemplateBuilder.InstantiateIn(Control container) +12
       ASP.admin_adminmaster_master.__BuildControlcplhContent() in d:"http"lollipoptree.com"_website"Admin"AdminMaster.Master:18
       ASP.admin_adminmaster_master.__BuildControlform1() in d:"http"lollipoptree.com"_website"Admin"AdminMaster.Master:16
       ASP.admin_adminmaster_master.__BuildControlTree(admin_adminmaster_master __ctrl) in d:"http"lollipoptree.com"_website"Admin"AdminMaster.Master:1
       ASP.admin_adminmaster_master.FrameworkInitialize() in c:"WINDOWS"Microsoft.NET"Framework"v2.0.50727"Temporary ASP.NET Files"root"6c2996e1"b0b80ae1"App_Web_u6mj2lnh.31.cs:0
       System.Web.UI.UserControl.InitializeAsUserControlInternal() +31
       System.Web.UI.MasterPage.CreateMaster(TemplateControl owner, HttpContext context, VirtualPath masterPageFile, IDictionary contentTemplateCollection) +2025712
       System.Web.UI.Page.get_Master() +48
       System.Web.UI.Page.ApplyMasterPage() +18
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +543

  •  11-08-2007, 10:51 PM 34930 in reply to 34920

    Re: installed full license, but still getting "trial version has expired"

    Reply Quote

    2. You have your own License File, but you are using an Evaluation License file.

    Solution:

    • Please find the license file we sent to you upon purchase, and upload it to your server. If you are unable to find the license file, email us and specify the email address used for purchasing in your response.

    http://cutesoft.net/developer+guide/scr/Troubleshooting.htm

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  03-16-2010, 1:10 PM 59433 in reply to 34920

    Re: installed full license, but still getting "trial version has expired"

    Reply Quote
    I have the same error message. I thought I was the only one that have this problem. I purchased a full version with a valid license sent from Karen but after 15 to 30 days later, I kept getting this error. When I looked at the modify date of the .lic file, it has changed to the trial version date. It's hard to believe that this file got changed by itself. So far, I have not found a fix for this. Cute Editor is not helpful in resolving issue besides trying another version of their .lic file.

  •  03-16-2010, 2:14 PM 59435 in reply to 59433

    Re: installed full license, but still getting "trial version has expired"

    Reply Quote
    Dear StoutCharlie,
     
    This error message means you are using temporary license or your permanent license is overriden by temporary license, permanent license never expired.  The default license folder is "bin" and file name is "cuteeditor.lic". Can you copy the permanent license karen sent to u to license folder and test it again?
     
    Keep us known.
     
    Regards,
    Eric

View as RSS news feed in XML