Support forums - Is there a way that an Admin or an operator can download transcripts?

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Is there a way that an Admin or an operator can download transcripts?

Last post 07-27-2009, 4:32 PM by Adam. 1 replies.


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07-18-2009, 11:25 PM 54082

NLC
Joined on 04-14-2007
Posts 4

Is there a way that an Admin or an operator can download transcripts?

Reply Quote

We have version 5.0. We would like to be able to permit an Admin or perhaps an operator to be Abel to download transcripts for local storage.

How would one go about this?

Thanks

07-27-2009, 4:32 PM 54314 in reply to 54082

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Is there a way that an Admin or an operator can download transcripts?

Reply Quote

NLC,

1. Login operator client

2. Start a live support session

3. In the right bottom of the chat page, there is a "options" dropdown menu.

4. Then click the save button.

Hope it helps.

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