I'm unable to create users or departments through the management web site
when trying to create a new operator on ManageUsers.aspx, I get an error "no department selected" with a dropdown to select a department, with no departments listed.
I've also tried creating a new agent under the department, with no success. I cannot add departments through the site, although I can add them through the operator client. Managers I cannot seem to add with any method.
I've setup a demo site and given access to Karen and Rhonda in your support group but have not received any response in weeks.
Any assistance would be greatly appreciated.
Thanks
Brian