hi

i have a problem when i try log in as operator to the cute live chat

 

thes the problem

 

vary important pls what can i do ?

 

---------------------------
ERROR
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Failed to connect chat service:

 System.Exception: CONNECTION:ERROR

   at LiveSupport.ChatClient.Connect(Boolean now)

   at LiveSupport.MyApp.Run()
---------------------------
OK  
---------------------------

It could be a license issue.

 

If you have an official license file, Please find the license file we sent to you upon purchase, and upload it to your server. If you are unable to find the license file, email us and specify the email address used for purchasing in your response.

 

If you are evaluating the version 4.0, please use the following temp license file: