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Failed to load impl code

Last post 08-24-2007, 6:56 PM by perchman. 11 replies.


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06-01-2007, 8:09 PM 30330

perchman
Joined on 01-13-2006
Posts 16

Failed to load impl code

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When I use the Cute editor on a DotNetNuke website (v ) everything works fine with the portal web; however, when I create a sub-portal and try to login as a registered user to the sub-portal, I receive a dialog box that says "Failed to load impl code!" here is a screen shot. Notice the toolbars never load. In addition, this error will automatically logout a registered user.

I tried this on my live site and on a localhost site. If I login as the host administrator, I do not get this error, only when I login as a registered user.

Please help. I had to revert my DNN editor back to the default so my users would not get this error. I would like to bring the Cute Editor back online for my users but not like this. Thanks.

Rob

06-04-2007, 12:11 PM 30358 in reply to 30330

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Failed to load impl code

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Rob,

Which version of DNN are you using?

I just tested DNN 4.5 and latest build of Cute Editor 6.0. It works fine here.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

06-10-2007, 6:52 PM 30558 in reply to 30358

perchman
Joined on 01-13-2006
Posts 16

Re: Failed to load impl code

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Version 4.5.1.

Everything works well at the Portal level. I only get the error as a Registered user within a sub-portal.

I'm not sure what "impl" is. If you can give me some background on what the error means, I can help troubleshoot. Thanks.

06-11-2007, 12:55 PM 30579 in reply to 30558

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Failed to load impl code

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perchman,

This error means the client files of Cute Editor is not loaded correctly.

Is your site online so you can provide FTP access and testing URL?

08-19-2007, 6:02 AM 32585 in reply to 30579

perchman
Joined on 01-13-2006
Posts 16

Re: Failed to load impl code

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The site is localhost only at this time - I can't afford to troubleshoot a live site.

I've since upgraded to DNN 4.5.5 and still receive the error. To illustrate what's going on, I performed the following steps:

Created a Child website under the portal
Returned to Home page of new child website
Logged in with the new account
Clicked the pencil icon for the "Welcome to DotNetNuke" Text/HTML module. As the page starts to load, the following error is received:
Upon returning to the home page, the logged in user account is automatically logged out:

Hopefully the screen shots helped. I've also noticed that if you load the website in Firefox, you do not get the pop up message saying "failed to load impl code" and you do get the toolbar, BUT if you refresh the page, the logged in user is automatically logged off. Also, the Host account does not get logged off, but any account below Host does.

Maybe the problem is with the Text/HTML module? It appears as though the user account is getting logged off when the module loads. By time the editor loads, the user account is lost. Just an observation.

Thanks again for the support.

Rob

08-19-2007, 6:20 AM 32586 in reply to 32585

perchman
Joined on 01-13-2006
Posts 16

Re: Failed to load impl code

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Note. When I change the default editor back to FCK Editor, the error goes away - even on refresh.

08-20-2007, 9:48 AM 32603 in reply to 32586

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Failed to load impl code

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perchman,

Please add <add key="CuteEditorEnableGZip" value="False" /> to 'appsetting' section of DNN Web.config.

Keep me posted

08-20-2007, 7:50 PM 32626 in reply to 32603

perchman
Joined on 01-13-2006
Posts 16

Re: Failed to load impl code

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The editor comes up in both IE and Firefox, but the logged on user is still being automatically logged off.

The logging off behavior happens in IE and Firefox. You're making progress, once you figure out the logging off portion, we should be complete.

Thanks for your prompt attention.

08-20-2007, 8:00 PM 32630 in reply to 32626

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Failed to load impl code

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perchman,

>>but the logged on user is still being automatically logged off.

I have no clue with this issue.

Can you just download the latest build and update the DLL and client files again?

08-21-2007, 7:12 PM 32698 in reply to 32630

perchman
Joined on 01-13-2006
Posts 16

Re: Failed to load impl code

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Just downloaded and re-installed all files and dlls. The logged on user is still being logged off.

Here are the dll versions:

CuteEditor.dll - 6.0.0.0
CuteEditor.ImageEditor.dll - 6.0.0.0
DotNetNuke.CEHtmlEditorProvider.dll - 1.0.2768.33585

If I load the editor while being logged on, everything seems ok, but if I refresh the page, I'm returned to the User Log In page and my logged on user account is logged of.

This only happens on sub-portals and only with accounts that are not in the host group. I also noticed that the "failed to load impl code!" message did not go away, it's back - but only when I log in as the host account, log off as host and then log back in as a user account.

If I log in without the host account, the editor appears. If the host account is logged on, then the "failed to load impl code!" reappears. In both cases the logged in use is automatically logged off.

Still stumped, but I appreciate your support. Am I the only person that uses DNN sub-portals?

08-24-2007, 4:42 PM 32876 in reply to 32698

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Failed to load impl code

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perchman:

Just downloaded and re-installed all files and dlls. The logged on user is still being logged off.

Here are the dll versions:

CuteEditor.dll - 6.0.0.0
CuteEditor.ImageEditor.dll - 6.0.0.0
DotNetNuke.CEHtmlEditorProvider.dll - 1.0.2768.33585

If I load the editor while being logged on, everything seems ok, but if I refresh the page, I'm returned to the User Log In page and my logged on user account is logged of.

This only happens on sub-portals and only with accounts that are not in the host group. I also noticed that the "failed to load impl code!" message did not go away, it's back - but only when I log in as the host account, log off as host and then log back in as a user account.

If I log in without the host account, the editor appears. If the host account is logged on, then the "failed to load impl code!" reappears. In both cases the logged in use is automatically logged off.

Still stumped, but I appreciate your support. Am I the only person that uses DNN sub-portals?

This issue is caused by DNN. We can't fixed in Cute Editor. They claimed this issue is fixed in version 4.6.

Child Portal Logout

Created: 12/14/2006 10:15:04 AM Revised:8/20/2007 1:55:37 PM

Description

I saw a bug in DNNP-1985 reported by Jay Mathis otherwise known as the Child Portal Logout problem. This issue was withdrawn with a Won't Fix.....The issue has been around for a long, long time and someone has to do something sometime........

1) I do not believe this can't be fixed
2) If it can't be fixed, DNN should not have the ability to create child portals anymore.

There is a big, big, huge, major post on this issue in the forum, (see here) including members from the core (Cathal Connoly, Nina Meiers, Paul Davis, Chris, etc.). And after about a year it has still not been resolved.

It is a major bug for a lot of people which probably isn;t easy to solve, it involves cookies, cache, friendly URL's, Membership stuff, etc. But I think this is really something you can't run away from any longer. You either have to solve this issue or remove the child portal concept from DNN. But do not say: Well, uuhm, it won't fix but we'll keep it anyway, bug or no bug. That is not a solution.

http://support.dotnetnuke.com/issue/ViewIssue.aspx?ID=4631

08-24-2007, 6:56 PM 32880 in reply to 32876

perchman
Joined on 01-13-2006
Posts 16

Re: Failed to load impl code

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Thanks for the update. I'll wait for 4.6 and hopefully it will go away.