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getting licence error even when trying for the very first time

Last post 07-02-2007, 6:38 PM by Adam. 1 replies.


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07-02-2007, 5:24 PM 31210

Anonymous

getting licence error even when trying for the very first time

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Before purchasing we wanted to try live support. however, even before we started using for the first time there is an licencing error. What is the latest version for Livesupport for communityserver 2007

Here are the error details

Failed to connect chat service:

You are using a trial license and the trial period expired

If you would like to extend your trial period, please write to support@cutesoft

07-02-2007, 6:38 PM 31214 in reply to 31210

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: getting licence error even when trying for the very first time

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Please use the following license file.

Cute Live Support:

Http://CuteSoft.net/download/CuteLiveSupporttemp.zip

It will good through another 30 days.

Deploy license file:

Copy license file to the web application's "bin" folder.

Hope it helps.

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asp wysiwyg html editor: http://cutesoft.net/ASP
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Live Support: http://cutesoft.net/live-support/default.aspx