Does Cute Live Support track and show the referring URLs?  And, if from a search engine does it show the key-terms used to reach the site?  Can or is this information stored for later reporting?  Is there any type of email system that can auto deliver those reeports daily?

 

Does Cute Live Support track the IP GeoLocation down to the city?  And if so that a subscription based service or an installable and up-gradable database?

 

Sorry, I know I'm in question over-load, but I'm just so excited to find this product...

 

-s- = Steve

>>Does Cute Live Support track and show the referring URLs? 

 

Yes.

 

>>And, if from a search engine does it show the key-terms used to reach the site?

 

No.

 

>>Can or is this information stored for later reporting?

 

Yes. all information is stored in DB.

 

>>Is there any type of email system that can auto deliver those reeports daily?

 

We will add this feature in future version.

 

>>Does Cute Live Support track the IP GeoLocation down to the city?

 

Yes.

 

>>And if so that a subscription based service or an installable and up-gradable database?

 

Not sure what you mean.

 

 

 

 

 

Do you have any plans in the furture in include keywords and keyphrases with the search engine refers?

 

If someone enters a website from a search engine and the operator knows that person was looking for red apples, it can be very helpful when engaging them.

 

-s-

You are right.  This feature will be included in the Live Support future version.