Support forums - Support Reports (wait time)

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Support Reports (wait time)

Last post 01-11-2007, 1:58 PM by Adam. 1 replies.


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01-11-2007, 11:27 AM 25721

Thiago
Joined on 01-04-2007
Posts 7

Support Reports (wait time)

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Hello!

What can be done when there is a need to measure the avg time customers are waiting before beeing serviced?

Is there a new version of the APP that implements it?

Also, is there any information source for the poor souls which must build some Reports on Live Support?

Thiago

01-11-2007, 1:58 PM 25728 in reply to 25721

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Support Reports (wait time)

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Thiago,

This feature is not supported. We will include it in the next version.

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