Need HELP ASAP

Last post 09-13-2005, 3:40 PM by Anonymous. 4 replies.
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  •  09-12-2005, 12:46 PM 10382

    Need HELP ASAP

    Can I call anyone?
     
    - People getting kicked out due to inactivity even when setting set to 6000 seconds.
    - Need to disable sound
    - Need to disable whisper
    - Need to have chat not pop to the foreground every time a message is posted
    - Need to disable system messages like "???? has joined" etc.
    - Need to change emoticons.
    - Need to have CuteChat use Name rather than username.
     
    Please help.
  •  09-12-2005, 1:40 PM 10401 in reply to 10382

    Re: Need HELP ASAP

    >>- People getting kicked out due to inactivity even when setting set to 6000 seconds.

    Please log in chat admin, and choose the configuration tab.
     
    User TimeoutDefault: 40 seconds. The user's connection will be automatically cut after a timeout of inactivity.


    >>- Need to disable sound
     
    Open the CH_MainForm.aspx, change the following code:
     
    <input type="checkbox" unselectable="on" checked id="chat_sound"><label unselectable="on" for="chat_sound">[[PlaySound]]</label>
     
    to
     
    <input type="checkbox" unselectable="on" id="chat_sound"><label unselectable="on" for="chat_sound">[[PlaySound]]</label>

    >> Need to disable whisper

    Please log in chat admin, and choose the configuration tab.

    Allow private chatDefault (False)TrueFalse

    >>- Need to have chat not pop to the foreground every time a message is posted

    What do you mean this? Can you explain?

    >>- Need to disable system messages like "???? has joined" etc.

    This can't be disabled.

    >>- Need to change emoticons.

    Update all the images under ~/CuteSoft_client/CuteChat/Images/emotions/.

    Make sure you keep the following images:

    _admin.gif

    _default.gif

    _guest.gif

    >>- Need to have CuteChat use Name rather than username.

    What do you mean this? Can you explain?











     
     
     

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  •  09-12-2005, 1:59 PM 10404 in reply to 10401

    Re: Need HELP ASAP

    Please call if you can. it will be so much easier.

    1. TIMEOUT: Like I said in my messge i have the User Timeout setting set at 6000 seconds but some user are still getting kicked out. Some feedback i am getting from users indicates there may be an issue with some security software like Symantec Security. Have you heard of any problems like this?

    2. SOUNDS: I'll try that to disable sound
     
    3. WHISPER/PRIVATE CHAT: That's how it is set, however it was still happening. Do admin user override that setting?
     
    4. CHAT WINDOW FOCUS: If you have the chat window up and then you bring another window up like your email program for instance and start typing or reading an email all of a suddent the chat window will come to the front as soon as anyone types a message into the chat window. This results in to being able to do anything else on the computer while the chat window is open.
     
    5. SYSTEM MESSAGES: You've got to be kidding. Is there nothing I can do? Can I do any CSS to hide them or something like that. I won't be able to use your software if I can't get around this problem.
     
    6. EMOTICONS : What if i only want 4 emoticons.
     
    7. NAME: I'm using CuteChat in DNN. I want to have it show FirstName LastName instead of user name in Room Users list.
     
     
  •  09-12-2005, 2:42 PM 10405 in reply to 10404

    Re: Need HELP ASAP

    2. SOUND : That worked. Thanks.
     
    4. FOCUS : While doing the change for SOUND I saw the focus check box, so i removed "checked" form that and it seemed to do the trick.
  •  09-13-2005, 3:40 PM 10503 in reply to 10405

    Re: Need HELP ASAP

    Still need to disable Private Chat and Whisper ASAP. This is causing problems. Config setting is not doing the trick.
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