Hello,
I am facing a problem related to autologin feature in live support. When user request for support at first time this will works fine but if user request for second time (a bit later) then the username is shows as some unique id(Guest_3fd7).
Please have a look at below scenario:
User [username] logged in first time, asked a question - it worked fine;
Second time user logged in, there was some "autologin" and user was named "Guest_3fd7" - user was directly logged in - this was
earlier working fine.
Please update me with the needful as this is very urgent.
Thanks,
Neeraj