Problem - license key not found

Last post 02-20-2008, 8:25 AM by Adam. 1 replies.
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  •  02-20-2008, 5:19 AM 37175

    Problem - license key not found

    Hello,
     
    I have purchased LiveSupport v4.
     
    I have also got license key for this.


    I have confusion as where to place this license key.
     
    I have already placed it in my application's bin folder and livesupportweb's bin folder.
     
    But still when i try to use "http://www.mysite.com/livesupportweb/CuteSoft_Client/CuteChat/Messenger.aspx"

    page, it says license key not found.
     
    Please let me know if any where else i need to place this license key.
     
    Please help me to solve this issue ASAP.
     
     
    ==================================================
    Dear Customer,

    Thanks for choosing CuteSoft product.

    The license file has been generated based on the Domain name you
    provided:
    Please find the file at enclosure.

    How to apply the license file? Find existing CuteLiveSupport.lic in
    your application bin folder and wwwroot bin folder, replace them all.

    Get any question for technical stuff? You may want to access our
    online resources:
     a.. Support Forums at http://cutesoft.net/forums/
     b.. Live Chat at http://cutesoft.net/
    Questions not answered? Write to us at support@CuteSoft.Net, we'll be
    happy to assist you.

    Looking for other components? We may have it here for you. Check out
    other ASP .NET components CuteSoft provide:
     a.. online HTML editor - CuteEditor for .NET
     b.. CuteEditor for ASP http://cutesoft.net/asp
     c.. Image Gallery http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
     d.. CuteWebMessenger (Instant Message)
    - Show quoted text -

    =================================================

    Thanking You,

    Manish Chunawala 

  •  02-20-2008, 8:25 AM 37177 in reply to 37175

    Re: Problem - license key not found

    Manish Chunawala:
    Hello,
     
    I have purchased LiveSupport v4.
     
    I have also got license key for this.


    I have confusion as where to place this license key.
     
    I have already placed it in my application's bin folder and livesupportweb's bin folder.
     
    But still when i try to use "http://www.mysite.com/livesupportweb/CuteSoft_Client/CuteChat/Messenger.aspx"

    page, it says license key not found.
     
    Please let me know if any where else i need to place this license key.
     
    Please help me to solve this issue ASAP.
     
     
    ==================================================
    Dear Customer,

    Thanks for choosing CuteSoft product.

    The license file has been generated based on the Domain name you
    provided:
    Please find the file at enclosure.

    How to apply the license file? Find existing CuteLiveSupport.lic in
    your application bin folder and wwwroot bin folder, replace them all.

    Get any question for technical stuff? You may want to access our
    online resources:
     a.. Support Forums at http://cutesoft.net/forums/
     b.. Live Chat at http://cutesoft.net/
    Questions not answered? Write to us at support@CuteSoft.Net, we'll be
    happy to assist you.

    Looking for other components? We may have it here for you. Check out
    other ASP .NET components CuteSoft provide:
     a.. online HTML editor - CuteEditor for .NET
     b.. CuteEditor for ASP http://cutesoft.net/asp
     c.. Image Gallery http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
     d.. CuteWebMessenger (Instant Message)
    - Show quoted text -

    =================================================

    Thanking You,

    Manish Chunawala 
     
     
    The license you own is for Cute Live Support.
     
    The page you are calling is another product Cute Web Messenger. It needs another license.
     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

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