Cute Live Support is a web based ASP.NET application and requires a Microsoft IIS to host the application. This application has been developed using ASP.NET technology.

Requirements Supported Type
Web server Operating System: Windows Server

Framework: Microsoft .NET Framework 1.x, 2.0, 3.x and 4.x
Database SQL Server, Oracle, MSDE or Access
Operator Console .NET Framework 2.0 +

Supported Browsers

Cute Live Support supports all major browsers and platforms (both on PC and Mac, where applicable).

Uplevel Browsers:

  • Edge Browser
  • Internet Explorer 11
  • Internet Explorer 5.5+;
  • all Gecko-based browsers - Mozilla 1.0+, FireFox, Netscape 7+;
  • Opera 8.0+.
  • Safari 1.3+
  • Google Chrome

Downlevel browses:

  • It will render as a basic HTML UI Chat.

Frequently Asked Questions:

1. Do visitors have to download anything?

No, Live Support Chat does not require any downloads, plug-ins, or applets. The Live Support Chat is HTML based.

2. Will this application run on a shared web hosting environment?

Yes, as long as the system requirements are met. Please make sure that you have IIS running and Microsoft ASP.NET Version 1.0+ installed on the machine where you want to install Cute Live Support.

3. How easy is the installation process?

It is very simple and is explained in detail in the application's user manual. Basically all you need to do is to unzip and upload some files to the web server (BY FTP) and update the database connection string.

4. Is Cute Live Support compatible with Microsoft Windows 7?

Cute Live Support application is fully compatible with Windows 7, Microsoft's newest Windows release that introduces dramatic improvements for business.