file dialog not working !!!

Last post 11-30-2011, 6:57 AM by Kenneth. 5 replies.
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  •  11-24-2011, 6:44 AM 71609

    file dialog not working !!!

    hi,
     
    the file dialog is not working. opening, reloading the dialog takes forever.
    the dialog box only opens normally if the file directory is empty
    other dialog boxes have no such problem.
     
    i ve found other users here with the same problem but no awnser.
     
    system windows 2008 iis 7.5
     
    regards christian 
     
     
  •  11-24-2011, 7:02 AM 71611 in reply to 71609

    Re: file dialog not working !!!

    Hi werk23,
     
    Can you reproduce this issue on demo page http://www.cutesoft.net/asp/EnableAll.asp? If so, please show me the full steps, it will be very helpful.
     
    What browser/version you are testing?
     
    If the demo works for you, please download the latest version and try again.
     
    Latest version downloads http://cutesoft.net/downloads/folders/57121/download.aspx
     
    Please do a back up of all files before you test the latest version.
     
    Regards,
     
    Ken
  •  11-24-2011, 8:14 AM 71616 in reply to 71611

    Re: file dialog not working !!!

    you cant open subdirs with firefox 8.0 on your demo page (file dialog)
    and the files are to small (file size) to get the error.
    try and make a dir with larger .pdf or .doc files (not images) lets say about 100mb and you will get the same error .
    the dialog box will take forever to come up or crash.
    on windows 2008 iis 7.5
    browser tested: chrome, ie9, firefox 8
     
    on which version is you demo application running ? (windows, iis)
     
    on my local windows 7 iis 7 system the file dialog works
    but on my windows 2008 iis 7.5 system the file dialog didnt work
     
    here is the link to the editor
    http://81.169.187.89/cute/default.asp
     
     
     
  •  11-25-2011, 7:03 AM 71635 in reply to 71616

    Re: file dialog not working !!!

    Hi werk23,
     
    I got a 500 error in your example page.
     
    Please delete half of the files each time, about how many/large files will get this problem?
     
    Regards,
     
    Ken
  •  11-30-2011, 4:32 AM 71718 in reply to 71635

    Re: file dialog not working !!!

    can you please tell me the configuration of you demo editor site.
    (windows server version, iis version) ???
     
  •  11-30-2011, 6:57 AM 71723 in reply to 71718

    Re: file dialog not working !!!

    windows 2008
     
    IIS 7 
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