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logging messages in client mode

Last post 01-14-2009, 4:36 PM by dleonard. 6 replies.
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  •  01-05-2009, 2:58 PM 47419

    logging messages in client mode

    I've noticed that since using CuteChat in client/server mode that messages are no longer being logged in the database.  Is there anything I need to do to enable this?  Do messages only get logged when running CuteChat in stand alone mode?
  •  01-07-2009, 3:56 AM 47486 in reply to 47419

    Re: logging messages in client mode

    Hi dleonard,
     
    Do you have the same issue when you do not use Load balancing mode?
     
    Regards,
     
    Ken
  •  01-07-2009, 7:18 AM 47498 in reply to 47486

    Re: logging messages in client mode

    Hey Ken,
     
    Doesn't seem to work when I login and chat from the server either.  The logging feature is built in regardless of what custom provider is used right?
     
    thanks
  •  01-07-2009, 9:49 AM 47506 in reply to 47498

    Re: logging messages in client mode

    Hi,
     
    I think the most probably reason is SQL error.
     
    Can you use SQL Profile to check what cutechat executed ?
     
    Regards,
    Terry
  •  01-08-2009, 2:37 PM 47568 in reply to 47506

    Re: logging messages in client mode

    the only execution from cute chat that I can see from the profiler is the following:
     
    SELECT LobbyId,Title,Topic,Announcement,MaxOnlineCount,Locked,AllowAnonymous,Password,Description,Integration,ManagerList,MaxIdleMinute,AutoAwayMinute,HistoryCount,HistoryDay,SortIndex FROM CuteChat4_Lobby ORDER BY SortIndex ASC,LobbyId ASC
     

  •  01-13-2009, 1:02 AM 47676 in reply to 47568

    Re: logging messages in client mode

    Hi,
     
    Can you add this line to web.config appSettings?
     
    <add key="CuteChat.EnableErrorLog" value="True" />
     
    I think the CuteChat get exception while log the messages.
     
    If you enable the error log, you should see some error text in ~/Errors/ folder
     
    Regards,
    Terry
  •  01-14-2009, 4:36 PM 47755 in reply to 47676

    Re: logging messages in client mode

    Thanks Terry,
     
    After adding the appkey, I was able to see a context request error from our community provider in the global.cs file.  After correcting this error, logging started to occur.  problem solved.
     
    Your help is always appreciated!
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