Client CPU usage too high

Last post 06-22-2006, 12:36 PM by cutechat. 4 replies.
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  •  06-17-2006, 5:43 AM 20232

    Client CPU usage too high

    Hello, I'm evaluating your chat and I found it very interesting. But I noticed a problem. While chatting the CPU usage on my client increase to about 50% and sometimes more. The result is that chatting become slow and also typing letteres became slow. This happen especially while using Internet Explorer. I noticed also that this problem is really relevant using my own server with the trial version installed. Using your demo site the problem is still here but less relevant

    I'm really interesting in buy your product but if this problem cannot be solved a think I have to try out other products.

    Best regards
    Stefano Leguti
  •  06-19-2006, 12:23 PM 20267 in reply to 20232

    Re: Client CPU usage too high

    Hello supprt,

    I've also have similar observation. The CuteSoft_Client is sending a lot of request to the IIS server. Also these request are sent with AJAX and the session is not invalidated after some time.  I observed the follwoing:
    I did not closed the browser for the whole night, then in the morning the IE was using about 50% of the processor time but also used up to 450Mb of RAM. Is there a memory leak? What could cause such resource usage?

    greetings
    Diman

  •  06-19-2006, 5:19 PM 20300 in reply to 20232

    Re: Client CPU usage too high

    I can also confirm that this problem occurs on the trial version that was downloaded from this site.
  •  06-19-2006, 5:35 PM 20301 in reply to 20300

    Re: Client CPU usage too high

    Guys,
     
    We are investigating this issue and will post an update as soon as possible.
     
     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  06-22-2006, 12:36 PM 20414 in reply to 20232

    Re: Client CPU usage too high

    Stefano Leguti:
     
    I am using P4 2.4G CPU . The CPU usage on my computer is about 10% .
    When typing in the inputbox , the CPU become busy because the client API are finding matches for MSN-like images .
    Such as , when you type ':)' in the input box , it will become a smile face .
    We can provide a option to turn off this feature .
     
    Regards , Terry .
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