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Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

Last post 07-19-2012, 7:10 AM by Kenneth. 16 replies.
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  •  05-10-2012, 10:48 AM 73749

    Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    I'm trying to copy from "Normal" mode in CuteEditor, and paste it in a different CuteEditor on another page, and it doesn't work. I get the following error:
     
    Line: 3
    Error: Unable to get value of the property 'replace': object is null or undefined
     
    I can easily reproduce this error your "Online Demo" page also. Please advise asap!
     
     
  •  05-10-2012, 11:32 AM 73750 in reply to 73749

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Hi syedrazi,
     
    What browser/version you are testing? Can you show me the full steps to reproduce this issue on the online demo? It will be very helpful.
     
    Regards,
     
    Ken 
  •  05-11-2012, 12:21 PM 73751 in reply to 73750

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    It's IE9. I can run it in IE8 or IE7 Mode, and I get the same error.
     
    Here is how you can reproduce the issue:
     
    1. Open IE browser, and go to your CuteEditor's demo page http://cutesoft.net/example/general.aspx.
     
    2. Switch to html mode, and replace the defult demo html markup with this:
     
    <table style="padding-bottom: 0cm; margin: 0cm; padding-left: 0cm; padding-right: 0cm; font-family: Arial, , sansserif;background: rgb(51,51,153) repeat-x; padding-top: 0cm; moz-background-clip: -moz-initial; moz-background-origin: -moz-initial; moz-background-inline-policy: -moz-initial" border="0" cellspacing="0" cellpadding="0" width="100%" background="" bgcolor="#ffffff">
    <tbody>
    <tr>
    <td valign="top" align="center"><!-- Table for display -->
    <table border="0" cellspacing="0" cellpadding="0" width="600" bgcolor="#ffffff">
    <tbody>
    <tr>
    <td width="600" align="center">
    <div align="center">
    <div align="center">
    <div align="center">&nbsp;<img border="0" alt="" src="http://www.car-research.com/carinteractive/images/79/Car-ResearchHeaderBlue.jpg" width="600" height="117" /></div>
    </div>
    </div>
    </td>
    </tr>
    <tr>
    <td width="600" align="center"><!-- table of links -->
    <table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" align="center" images="" com="" www.car-research. carinteractive="" 257="" ibdctemplates="" background_nav.gif?="">
    <tbody>
    <tr>
    <td><a href="http://www.car-research.com/"></a></td>
    <td><a href="http://www.car-research.com/"></a></td>
    <td><a href="http://www.car-research.com/"></a></td>
    <td><a href="http://www.car-research.com/"></a></td>
    <td><a href="http://www.car-research.com/"></a></td>
    </tr>
    </tbody>
    </table>
    </td>
    </tr>
    <tr>
    <td width="600" align="left"><strong><font size="2" face=""><font size="3"><span style="font-size: 10pt">
    <div>
    <table style="height: 188px" border="0" cellspacing="2" cellpadding="2" width="575" align="center">
    <tbody>
    <tr>
    <td>
    <p style="font-size: 8pt" align="left">
    <div><span style="font-family: "><span style="font-size: 12pt"><span style="font-family: "><span style="font-family: Arial"><span style="font-family: "><span style="font-size: 12pt"><span style="font-family: ">Hello [firstname], </span></div>
    <div></span></span></span></span></span></span>&nbsp;</div>
    </td>
    </tr>
    </tbody>
    </table>
    </div>
    <div align="center">&nbsp; </div>
    <div align="center"></div>
    <div align="center"></div>
    <div></span></font></font><font size="2"><span style="font-family: "><span style="font-family: "></span></span></font></strong>&nbsp;</div>
    </td>
    </tr>
    <tr>
    <td width="600" align="center"><!-- table of links -->
    <table cellspacing="0" cellpadding="0" width="100%" background="http://www.car-research.com/carinteractive/images/257/IBDCtemplates/background_nav.gif" bgcolor="#afafaf" align="center">
    <tbody>
    </tbody>
    </table>
    </td>
    </tr>
    <!--Hours footer -->
    <tr bgcolor="#d9d4c1">
    <td style="color: rgb(0,0,0); font-size: 12px" bgcolor="#ffffff" valign="middle" align="center">
    <div>&nbsp;</div>
    </td>
    </tr>
    <!--close of Hours footer --><!-- close Email footer -->
    </tbody>
    </table>
    <!--close centering table --></td>
    </tr>
    </tbody>
    </table>

    Step 3: Switch back to "Normal" view, then do a CTRL-A and CTRL-C to copy all of it.
     
    Step 4: Now open a new IE browser window, and then go to the cutesoft demo page again.
     
    Step 5: Do a CTRL-A and CTRL-V to paste the content and you will see the error.
     
    The key is to copy from "Normal" view and paste in to "Normal" view. I have tried it with many different html templates that we use, and I can reproduce the error in all of them.
     
     
  •  05-17-2012, 10:51 AM 73760 in reply to 73751

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Seriously????? No response????? I have paid for this product. What was the point of purchasing it if there won't be any support provided????
  •  05-17-2012, 10:52 AM 73761 in reply to 73750

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    I have posted what you requested. Please provide a solution.
  •  05-17-2012, 12:51 PM 73762 in reply to 73761

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Hi syedrazi,
     
     We can reproduce this. I've logged it. And will report to our development team.  We will fix it in next version.
     
    The error causes by the comment code
     
    <!-- Table for display --> 
    <!-- table of links --> 
    <!-- table of links --> 
    <!--Hours footer --> 
    <!--close of Hours footer -->
    <!-- close Email footer -->
    <!--close centering table --> 
     
    Regards,
     
    Ken 
     
  •  05-21-2012, 9:52 AM 73767 in reply to 73762

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Thank you!
     
    Can you please give an ETA on the next release?
  •  05-22-2012, 7:32 AM 73769 in reply to 73767

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Hi syedrazi,
     
    Should be in June.
     
    Regards,
     
    Ken 
  •  06-14-2012, 6:13 PM 73891 in reply to 73769

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Any update on when the new version will be available? Were still waiting for a fix, and our users are getting pretty upset.
  •  06-20-2012, 11:15 AM 73943 in reply to 73891

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    PLEASE PROVIDE AN UPDATE! WHEN WILL THE FIX BE POSTED? WE HAVE USERS THAT ARE UPSET, AND YOU HAVE CONFIRMED THAT THIS IS A BUG IN CUTE EDITOR. PLEASE FIX IT!
    Filed under:
  •  06-20-2012, 11:28 AM 73944 in reply to 73769

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    PLEASE PROVIDE AN UPDATE! WHEN WILL THE FIX BE POSTED? WE HAVE USERS THAT ARE UPSET, AND YOU HAVE CONFIRMED THAT THIS IS A BUG IN CUTE EDITOR. PLEASE FIX IT!
  •  06-20-2012, 12:32 PM 73947 in reply to 73944

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Hi syedrazi,
     
    The new version will be released in a few days. Sorry for your inconvenience.
     
    Regards,
     
    Ken 
  •  07-02-2012, 10:59 AM 74060 in reply to 73947

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Were in July now! Still having the same problem. Can you please fix it!!!
  •  07-03-2012, 7:23 AM 74065 in reply to 74060

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Hi syedrazi,
     
    The project is delayed and we will publish it in July. Very sorry for your inconvenience.
     
    Regards,
     
    Ken 
     
  •  07-13-2012, 3:28 PM 74130 in reply to 73749

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Hi,
    I am also faceing same problem. If your problem is solved. Please tell me asap.
  •  07-18-2012, 9:59 AM 74167 in reply to 74065

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Ken please publish an update with this fix. It's been over 2 months now since I first reported this problem and you have been promising to fix it. There is another user that just posted on this forum saying they have the same issue. PLEASE FIX IT!
  •  07-19-2012, 7:10 AM 74173 in reply to 74167

    Re: Getting Error on Pasting Unable to get value of the property 'replace': object is null or undefined

    Hi syedrazi,
     

    The development team already working on the demo and the teaching video, I think will release soon. I will keep you posted about the progress. Sorry for your inconvenience.

    Regards,
     
    Ken 
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