Live Support, Chat, Upload Control and Rich Text Editor
Welcome to Support forums Sign in | Join | Help |Client Center
in Search

Demos on chatsample.cutesoft.net not working?

Last post 10-09-2006, 10:36 AM by magnuspersson. 11 replies.
Sort Posts: Previous Next
  •  06-14-2006, 10:10 AM 20130

    Demos on chatsample.cutesoft.net not working?

    Hi,
     
    When I (being logged in, of course) try to open a chat room on your demo site, I only receive a bunch of error messages. And nothing happens when I click the "Messenger" link.
     
    Is the problem on my side, or is the demo site out of order in some way?
     
    Thanks in advance,
     
    /Magnus
  •  06-14-2006, 12:41 PM 20139 in reply to 20130

    Re: Demos on chatsample.cutesoft.net not working?

    Magnus,
     
    I just tried again.  It works for me.
     
    Can you try again?
     
    If it doesn't work for you, please let me know the error messages.
     
     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  06-14-2006, 1:44 PM 20143 in reply to 20139

    Re: Demos on chatsample.cutesoft.net not working?

    It's still not working for me...so here's a description of my reproduction of the error:

    OS: WinXP SP2
    Browser: IE 6 (6.00.2900.2180)
    (Security level: Medium)
     
    After having logged in (as "Test1"), I clicked the "Messenger" link in the toolbar. I suppose that my click should have triggered the script "Chat_OpenMessenger()", but nothing happens. (Except that the URL in the address bar is changed to "...default.aspx###")
     
     
    And when I go to http://chatsample.cutesoft.net/Chat.aspx and click one of the chat room links, in this case the "Cute Chat" room, the page http://chatsample.cutesoft.net/CuteSoft_Client/CuteChat/CH_MainForm.Aspx?Location=Lobby&LocationId=3 is opened in a new browser window.
     
    The page says “Loading…”, but after a few seconds the first error message appears:
     
    http://chatsample.cutesoft.net/CuteSoft_Client/CuteChat/CH_MainForm.Aspx?Location=Lobby&LocationId=3,4
    Syntax error
    (From the error message tracker in the status bar: LINE 4, CHAR 1)

    When I click OK, the second error message appears after a second or so:

    http://chatsample.cutesoft.net/CuteSoft_Client/CuteChat/CH_MainForm.Aspx?Location=Lobby&LocationId=3,1016
    '__cc_urlbase' is undefined
    window_error
    (LINE 1016, CHAR 1)

    And immediately after I click OK again, the third one appears:

    http://chatsample.cutesoft.net/CuteSoft_Client/CuteChat/CH_MainForm.Aspx?Location=Lobby&LocationId=3,111
    'GetString' is undefined
    window_error
    (LINE 111, CHAR 2)

    And after clicking OK and a few seconds of loading:

    http://chatsample.cutesoft.net/CuteSoft_Client/CuteChat/CH_MainForm.Aspx?Location=Lobby&LocationId=3,4
    Syntax error
    window_error
    (LINE 4, CHAR 1)

    …and immediately after I have clicked OK:

    http://chatsample.cutesoft.net/CuteSoft_Client/CuteChat/CH_MainForm.Aspx?Location=Lobby&LocationId=3,151
    'chatui_random' is undefined
    window_error
    anonymous function
    (LINE 151, CHAR 3)
     
    And after this last error message the page stops loading. I get the same error messages for all chat rooms. (I think that I experienced the same error when I clicked the "Chat" button in the support forum as well.)
     
    Let me know if there's anything else you want me to try.
     
    Thanks in advance,
     
    /Magnus
  •  06-28-2006, 5:03 AM 20544 in reply to 20143

    Re: Demos on chatsample.cutesoft.net not working?

    Have you had any time to look at this yet? I am still experiencing the above problems.
     
    I am truly interested in purchasing Cute Chat / Cute Web Messenger, but I need to know that the product will be stable and work ok. I'm far from convinced so far.. :-|
     
    /Magnus
  •  07-05-2006, 2:49 AM 20725 in reply to 20544

    Re: Demos on chatsample.cutesoft.net not working?

  •  09-06-2006, 9:05 AM 22404 in reply to 20544

    Re: Demos on chatsample.cutesoft.net not working?

    Hello Magnus   
     
    Has your issue been resolved?
     
    I installed on a local app of mine the integration package and I'm receiving the exact sequence of error messages when I try to open a chat room window.
     
    I'm looking for clues to resolve this
     
    Thanks

    Rolando.-
  •  09-07-2006, 12:01 PM 22488 in reply to 22404

    Re: Demos on chatsample.cutesoft.net not working?

    When I open the chat window now, it actually works just fine for me.. And I haven't updated IE or Windows XP in any special way since the last time I tried to open it (and failed)... So unfortunately, I can't say that I have any clues to why this works for me now.
     
    But I did send the HTML source to Cutesoft, just as Adam requested, so I guess that there's a possibility that they have updated the application on the demo site. Can you open a chat room window on the demo site?
     
    BTW: I still get the same error when i try to open the Messenger window on the demo site. So I still have problems..
     
    Regards,
     
    /Magnus
  •  09-07-2006, 2:37 PM 22503 in reply to 22488

    Re: Demos on chatsample.cutesoft.net not working?

    My case is different because I'm running my own app integrated with cutechat, not the demo.
    Thanks for the response anways.
     

    Rolando.-
  •  09-08-2006, 3:25 AM 22518 in reply to 22503

    Re: Demos on chatsample.cutesoft.net not working?

    rcarrillo:
    My case is different because I'm running my own app integrated with cutechat, not the demo.
    Thanks for the response anways.
     
    I'm having the same problem when trying to integrate CuteChat under DotNetNuke 4.3.4. When a normal user log in, the javascript error sequence that you told before appears. When the user is the host user of the site (the "superadmin") things seem to work fine.
    In the log viewer of the DNN I can read this about the failure:
    Message
    : System.Exception: Unhandled Error: ---> System.Web.HttpException: The file '/DesktopModules/CuteSoft_Client/CuteChat/Admin/utility.js.aspx' does not exist
     
    I told Adam the problem here: http://cutesoft.net/forums/thread/21090.aspx
  •  09-22-2006, 3:37 PM 22981 in reply to 22518

    Re: Demos on chatsample.cutesoft.net not working?

    Guys,
     
    To fix the current issues, we updated the control last night.
     
     
    Keep me posted
     
     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  09-25-2006, 8:58 AM 23027 in reply to 22981

    Re: Demos on chatsample.cutesoft.net not working?

    Adam,
    The update fixed this issue as well.
    Thanks.

    Rolando.-
  •  10-09-2006, 10:36 AM 23412 in reply to 23027

    Re: Demos on chatsample.cutesoft.net not working?

    ..And the Messenger window on the demo site pops up as it should when I'm trying.
     
    /Magnus
View as RSS news feed in XML
Powered by ASP.Net
Copyright 2003 - 2017 CuteSoft Components Inc.. All rights reserved.