Support forums - Insert Image Script Error

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Insert Image Script Error

Last post 04-12-2006, 2:13 PM by Adam. 11 replies.


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03-28-2006, 12:01 PM 17659

jolhan
Joined on 03-08-2006
Posts 24

Insert Image Script Error

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Hello,

When I click on the insert image or on the clean HTML buttons, I get the following error message:

03-28-2006, 2:05 PM 17671 in reply to 17659

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Insert Image Script Error

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Do you have the same problems with Insert Flash and media dialog?

Can you check the file names in your image gallery? Maybe some file names are invalid.

keep me posted

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03-29-2006, 10:13 AM 17707 in reply to 17671

jolhan
Joined on 03-08-2006
Posts 24

Re: Insert Image Script Error

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I have the same error message when calling the Clean Up HTML and the Insert Hyperlink module. I don't provide the possibility to upload Flash so I cannot tell if I have the same error.

The image gallery has only 4 pictures with normal file names like "Kansas.jpg".

I do not have that error when clicking on the simplified "Insert Image" function.

Thanks for your help.

04-01-2006, 9:22 AM 17794 in reply to 17671

jolhan
Joined on 03-08-2006
Posts 24

Re: Insert Image Script Error

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I made some tests and found that I get the scrip errors, when I was using a custom 404 message on the server.

Of course I do need this custom 404 error handling on the site.

Can you please let me know how to use/configure your software and still be able to use a custom 404 message.

This is the last step before going live with your product so I need this answer urgently.

Thanks

04-03-2006, 5:51 PM 17833 in reply to 17794

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Insert Image Script Error

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jolhan,

We had a client who has the same problem.

" I came accross a simple/temporary workaround on this. In IIS, I set the entire site to use my custom 404 URL. In the directory that I have CE and the CE pages, I set it to use the default 404 error. Since I don't need the custom 404 for that directory, it will do. Works fine.. I tried to just do that with the bin and the CuteEditor_Files directories, but syntax errors still there.

Hope this will work for you, Rick!

Jessie "

Hope it helps.

I am investigating this issue and will post a solution soon.

04-04-2006, 4:25 AM 17853 in reply to 17833

dinovo
Joined on 04-04-2006
Posts 1

Re: Insert Image Script Error

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I also has this problem - i just tried turning of custom 404 messages for the CuteEditor_Files folder, but this made no differecene.

What to do?

04-04-2006, 9:40 AM 17860 in reply to 17833

jolhan
Joined on 03-08-2006
Posts 24

Re: Insert Image Script Error

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I cannot apply the other user advice. I need my custom 404 page on the directory where I'm using CE.

Why are you accessing the 404 when calling a function in the editor? Can it be because a file is missing in your package?

Why don't you configure your website with a custom 404, test this bug and solve it?

Thanks.

04-06-2006, 10:13 AM 17940 in reply to 17860

chris@websolutions.net
Joined on 09-01-2005
Posts 4

Re: Insert Image Script Error

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I AM ALSO HAVING THIS PROBLEM. Have tracked the problem down to Dialog.js. Looking for solution soon. Please keep us posted Adam. chris@websolutions.net

04-06-2006, 10:19 AM 17941 in reply to 17940

chris@websolutions.net
Joined on 09-01-2005
Posts 4

HERE IS THE SOLUTION

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HERE IS THIS FIX:

in dialog.js, there is a reference to ../CuteEditorconstants.js this is not the correct path... switch this to CuteEditorconstants.js and everything will work fine. -Chris

04-12-2006, 9:48 AM 18148 in reply to 17941

jolhan
Joined on 03-08-2006
Posts 24

Re: HERE IS THE SOLUTION

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Chris,

You are great, your solution fixed the problem.

Just a minor question: how do you edit the .js file. On my editor the source code is one long line.

Thanks.

04-12-2006, 1:28 PM 18155 in reply to 18148

chris@websolutions.net
Joined on 09-01-2005
Posts 4

Re: HERE IS THE SOLUTION

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I recommend using notepad or wordpad... the files have been obfuscated, so it's next to impossible to really read them. You'll have do use the find tool. -Chris

04-12-2006, 2:13 PM 18157 in reply to 18155

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: HERE IS THE SOLUTION

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Guys,

Chris's solution works great.

I've included it into the download package. Please download the control again.

Keep me posted.