The issue still exists.  The only difference I saw between your editor config and mine is the setting of the EditCompleteDocument property.  I tried setting mine to True but it had no effect. I didn't see a programmatic setting for RenderItemBorder in your sample, so I'm left to assume it's in your config file? Here is the ...

Heather,   We use the external xml language file instead of satellite language assembiles.   For example, this is the english language file:   http://cutesoft.net/CuteSoft_Client/CuteEditor/Languages/en-en.xml   You can easily deploy/modify this language file.   >>Is there a developer's guide that walks us ...

Ok I am still confused.  I have download the V3 integration package and see all the routines in the global file.  I still do not userstand how to pass to you the username and display name.  I have my own .net application that has forms authentication.  Once they log in they see a set of chats rooms they can enter.  When ...

Hi henrikbaisgaard,   Can you try on demo http://cutesoft.net/example/general.aspx? Does it get the same problem? Did you upgraded from the old version? If yes, I think you did not update it correct. you need to delete the old dll files and the whole "CuteSoft_Client" folder then use the new ...

I have a page where when the live support is off line, the user clicks on the live help icon, they receive a url simular to the one below: http://206.16.123.123/LiveSupport/CuteSoft_Client/CuteChat/SupportFeedback.aspx?Referrer=&Url=http%3A//test.newurl.net/livehelp/&_time=1239629411135&department_id=WVI My question is where is the ...

We are experiencing an issue where the Watchguard firewall is preventing the editor from loading.  The reason is Load.ashx does not always return the content type so the firewall is blocking access to these unknown file types.  The firewall is displaying this message:  WatchGuard firewall: Response denied from ...

This may not be related to your issue, but make sure that the CuteSoft_Client folder and all subdirectories + files are not marked read-only.  Typically, they'll get marked this way when having a project under source control + you don't check out the files.  I hit an access denied error when I had these marked ...

Dear skinner,   Please open ''\CuteSoft_Client\Gallery\Editor\Explorer\Code.js'', and comment the following lines:   var newcatebtn=CreateEditorButton(''Images/standard-category.png'',GalleryLocalize.CLICK_NEWCATEGORY);  leftToolbar.appendChild(newcatebtn);  newcatebtn.onclick=function(){ browser.PromptNewCategory(); ...

1. How did you set the TemplateGalleryhPath?   2.  Open CuteSoft_Client\CuteEditor\Scripts\Constant.js and modify the following code:       // Default window ornaments for the youtube dialog ...

MartynK,   Please open the following file: CuteSoft_Client\CuteChat\SupportClient.aspx   and modify the following code:  <p><font face=''Bodoni MT Black'' size=''4'' color=''#666666''>Welcome to yoursite.com </font></p>