beckerben,
Try the following steps.
1. Open Support-Visitor-monitor.js.aspx and Support-Visitor-monitor-crossdomain.js.aspx files.
2. Find the following code:
document.write('<div id="invitechatwindow" style="position:absolute;visibility:hidden;left:0px;top:0px;">
3. Change it to:
document.write('<div id="invitechatwindow" style="Z-INDEX: 99999; position:absolute;visibility:hidden;left:0px;top:0px;">
Then try again.
Keep me posted
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