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  • Re: Can not upload files in .NET 2.0. Files are stuck in windows\temp.

    Thanks for the free upgrade, Adam. We'll try the new version. &nbsp; In the meantime, we discovered the web site has another upload module which conflicts with CE upload. Once we remove the settings for the other upload module in web.config, it's working fine under .NET 2.0. &nbsp; Alice
    Posted to Cute Editor for .NET (Forum) by ayw123 on July 21, 2009
  • Can not upload files in .NET 2.0. Files are stuck in windows\temp.

    We are usinig CE 5.3. We just upgraded from .NET 1.1 to .NET 2.0. Now the upload function is not working. When I upload a file (152kb), it says successfully uploaded but there is only a 120 byte file in the folder. I checked the windows\temp folder and it seems the uploaded file is stuck there. I have given ASPNET and NETWORK SERVICE fully ...
    Posted to Cute Editor for .NET (Forum) by ayw123 on July 20, 2009
  • Client Crashes

    We're using v.5.0.&nbsp; We licensed the source code and mad a few modifications. &nbsp; We have several customers using it. Until recently everything was working fine. &nbsp; Then on customer reported that all their operator clients on&nbsp;several machines were crashing when they tried to connect to a&nbsp;visitor-initiated chat,&nbsp;and ...
    Posted to Cute Live Support (Forum) by ayw123 on June 17, 2009
  • Re: Can not see customers who are using Firefox

    We found the problem. It's working now. Case closed. &nbsp; Thanks, &nbsp; Alice Wang
    Posted to Cute Live Support (Forum) by ayw123 on March 24, 2009
  • Re: Can not see customers who are using Firefox

    We haven't tried 5.0 yet. We have the operator client source code and have made some interface&nbsp;customizations. I wonder if we have somehow broken the original function. Is there a place to check in the operator client source code? Thanks, &nbsp; Alice
    Posted to Cute Live Support (Forum) by ayw123 on March 20, 2009
  • Re: Can not see customers who are using Firefox

    We never noticed before until somebody in the office was doing a test on Firefox and Safari. Then we paid attention to the browser type and found that all the customers that show in the Customers tab are using IE. Is there a place that controls what browser can be detected? We do have the broswer monitor javascript on the page. Thanks, ...
    Posted to Cute Live Support (Forum) by ayw123 on March 19, 2009
  • Can not see customers who are using Firefox

    In the Customer window of the operator client, we can not see visitors who are using Firefox. In fact, we can only see visitors who are using IE. Is there an explanation or fix? We have version 3.1. &nbsp; Thanks, &nbsp; Alice Wang
    Posted to Cute Live Support (Forum) by ayw123 on March 19, 2009
  • Re: File browsers

    Is this capability available in version 6? &nbsp; Thanks.
    Posted to Cute Editor for .NET (Forum) by ayw123 on February 4, 2009
  • Re: operator login

    Thanks, Adam. That makes sense. I completely forgot that each operator needs to have an account on the server.
    Posted to Cute Live Support (Forum) by ayw123 on March 18, 2007
  • operator login

    Hi, I'm using a trial version. When I tried the operator client on 2 computers, the 2nd operator could not login and it displayed an error ''... operator already online ...''.&nbsp; If I close the operator on the 1st computer, the 2nd computer could login. Is this because I'm using a trial version? For the full version, does it require purchasing ...
    Posted to Cute Live Support (Forum) by ayw123 on March 18, 2007
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