Hello, How will I upgrade the code of my server side?

Another question, what are the things that are needed to adjust in Cute Live Support once I converted to .net framework 4.0?.. Hope for response with my reply.

When the operator is available, the button turns to online, well that's correct. But when I tried to accept a chat session or invite the particular customer, it doesnt reflect or nothing happens. Please help. Thanks.

I've tried to reinstall the application, that error doesnt came along. But another problem is that when I tried to accept a chat session and click accept, nothing happens, even if i click the button ''Accept'', the window still remains and the status of the client is still waiting. What will i do?

Hello Eric,    I've encountered this issue the time when I posted here in the forum.. Yes it worked fine before.. I dont know why this error appear. :(After I back up those three files you have mentioned, uninstall live support client, and again install, what will I do with those files that I've back-up? Thanks for the ...

Upon the installation of cute live support When i run the operator and try to connect, an error occured during the opening of form: See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.InvalidCastException: Unable to cast COM ...