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  • Re: Live Support Operator

    Sorry, I'm behind a corporate firewall. &nbsp; Do you have any suggestion on what to check? Possibly doing, ha ha, a live chat and guide me as to what to check? &nbsp; I had to remove the software from the test server and am now using Visual Studio locally on my machine.
    Posted to Cute Live Support (Forum) by joey on August 14, 2007
  • Re: Live Support Operator

    Still having problems. Now getting message that, ''Login Form return OK, but login failed!''. Any ideas?
    Posted to Cute Live Support (Forum) by joey on August 13, 2007
  • Re: Live Support Operator

    I deleted the data tables and started over with them and no longer receive the authorization error, but now I'm getting a new one (Image below). When I comment out line 106, which is 'If CuteSoft.Chat.ChatApi.FindOperator(uniquename) Is Nothing Then Return False' I get 'Login Form Return OK, but login failed!'. &nbsp; The detail is: See ...
    Posted to Cute Live Support (Forum) by joey on August 8, 2007
  • Re: Live Support Operator

    Thanks, I'll take a look at that information for the installation of LSO. &nbsp; On the machine that I was able to install LSO, I'm still getting the following error even though I was able to add two users to the operator list. Any suggestions. &nbsp; 'You entered an invalid username/password or you don't have permission to access the service'
    Posted to Cute Live Support (Forum) by joey on August 8, 2007
  • Re: Live Support Operator

    I altered the global file and was able to follow the steps in the video successfully. Unfortunately I'm still getting the error message from LSO.
    Posted to Cute Live Support (Forum) by joey on August 7, 2007
  • Re: Live Support Operator

    I followed the steps in the video using admin, but no results are returned when pressing the search button. &nbsp; In attempting to install LSO, I've tried from both the desktop and from my documents with the same results.
    Posted to Cute Live Support (Forum) by joey on August 7, 2007
  • Live Support Operator

    Attempting to login using Live Support Operator and getting the following: &nbsp; 'You entered an invalid username/password or you don't have permission to access the service.' &nbsp; I'm testing with the admin id and one that I created and get the same results. &nbsp; I'm also having trouble installing the LSO on another machine. It keeps ...
    Posted to Cute Live Support (Forum) by joey on August 7, 2007
  • Upload images/docs/etc to different server

    Can the editor be set up to upload images, docs, etc. to a different server. For example, the editor sits on server a (www.a.com) and I want to upload to server b (www.b.com)? &nbsp; I populated the security setting with server b, but it is not working and just wanted to know if there was a way around it. (.setting(''security:ImageGalleryPath'') ...
    Posted to Cute Editor for .NET (Forum) by joey on July 25, 2007
  • Re: Special Characters disappearing

    The application that I use the editor in takes the data from the editor and saves it to a database then posts it back to the editor after the save/refresh.&nbsp; When the screen repaints, the special characters are not visible in ''normal'' mode.&nbsp;&nbsp;Even when I pull the data straight from the database (direct pull not a post back), the ...
    Posted to Cute Editor for .NET (Forum) by joey on December 14, 2005
  • Re: Special Characters disappearing

    Some users of the application that I use the editor with noticed the same issue this morning.&nbsp; The characters are there when you input them, but after saving (in my case anyway) and a screen refresh they are gone.&nbsp; The output is fine when viewed in the browser away from the editor.
    Posted to Cute Editor for .NET (Forum) by joey on December 13, 2005
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