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File Uploader stopped working

Last post 04-07-2011, 5:34 PM by nhuda. 5 replies.
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  •  04-05-2011, 2:17 PM 67004

    File Uploader stopped working

    After working for about 20 months, our File Uploader suddenly stopped working.
    Don't get any error message anywhere.
     
    It just keeps the looping.
     
    One user reported, his Adobe Flash crashed when he tried to upload. That tells me it has something to do with the Flash.
     Here's our info:
     
    OS: Windows Server 2003
    IIS: 6.0
     
    Any idea whats wrong? Thanks,
     
    nhuda
  •  04-05-2011, 3:15 PM 67005 in reply to 67004

    Re: File Uploader stopped working

    Dear nhuda,
     
    Can you tell me the ajax uploader access url of your website? You can post it here or send to eric@cutesoft.net , I will check it.
     
    Thank you for asking
  •  04-05-2011, 5:32 PM 67009 in reply to 67005

    Re: File Uploader stopped working

    Access url? Do you mean you want to get there and see it for yourself?
     
    The problem is - thats a password protected area.
     
    Is there any other way you can check it? I can send you screen shots if that helps.
     
    Let me know,
    Thanks. 
  •  04-06-2011, 11:40 AM 67051 in reply to 67009

    Re: File Uploader stopped working

    Dear nhuda,
     
    http://cutesoft.net/downloads/folders/upload/entry44395.aspx, this is the download url of latest version, can you installatin latest version on your website and test it again?
    Keep me posted.
     
    Thank you for asking
  •  04-07-2011, 11:22 AM 67073 in reply to 67051

    Re: File Uploader stopped working

    Hi Eric,
     
    Emailed you yesterday - informing we downloaded and installed the latest version.
    But unfortunately that didn't make any difference.
     
    So - waiting for the next step.
     
    Thanks,
     
     
    nhuda 
  •  04-07-2011, 5:34 PM 67075 in reply to 67073

    Re: File Uploader stopped working

    Hi Eric,
     
    Good News - the Uploader started working suddenly. Don't know how.
    Did you guys somehow disabled our License? 
     
    Anyway - we are happy at this sudden unexplained comeback, following the sudden unexplained demise. 
     
    Thanks for your efforts.
     
     
    nhuda 
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