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Server reset issue

Last post 10-14-2010, 2:28 PM by lbarcenas. 4 replies.
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  •  10-11-2010, 4:04 PM 64400

    Server reset issue

    Hi!
     
    I am testing the chat in a web farm scenario. I have 2 web servers set up in a load balancer. The web servers are communicating to a chat server running on a single process. 
     
    When I run multiple users at some point while the users are chatting, a pop-up screen is displayed to any of the users requesting for the user name and then receives this message:
     
            The server is reset and this chat room is deleted. Please close the window and try again.
     
    What could be causing this? I am suspecting that this is an IIS reset but wondering what it triggering this when chat is running. Do you have some recommendations on how to prevent this?
     
    Thanks.
     
     
     
     
  •  10-12-2010, 10:21 PM 64414 in reply to 64400

    Re: Server reset issue

    Hi lbarcenas,
     
    Get this issue maybe you try to access a chat room that does not exist.
     
    For example, below is a chat room link of cutechat demo.There is no chat room ID is 6, so will cause this issue.
     
     
    Regards,
     
    Ken
  •  10-13-2010, 1:46 PM 64423 in reply to 64414

    Re: Server reset issue

    The chat room exists. When I refresh I get logged back in.
  •  10-13-2010, 8:30 PM 64426 in reply to 64423

    Re: Server reset issue

    Hi lbarcenas,
     
    This  message is pop-up automatically or led to by other actions?
     
    Can you reproduce it every time or happen randomly?
     
    Keep me posted.
     
    Regards,
     
    ken
     
  •  10-14-2010, 2:28 PM 64436 in reply to 64426

    Re: Server reset issue

     
    We are further looking into this issue that it could be local and the disconnection is the manifestation of that behavior.
     
    I will let you know if we find it otherwise.
     
    Thank you. 
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