how to use our own tables instead of cutelive's own DB tables (URGENT)

Last post 08-10-2010, 10:39 PM by Kenneth. 1 replies.
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  •  08-10-2010, 4:00 AM 63292

    how to use our own tables instead of cutelive's own DB tables (URGENT)

    We are planning to buy cutelivesupport tool for our site but having some questions and worries. Could you please help me to clarify some questions?
     
     How can we call usernames and passwords from our own tables? (but other information can be retrieved from cutelivesupport databases.
     
    Let me figure it out ;

     Our tables :

     Table name : depusertable1

    Fields : uid , username, password, email, photo, gender, lastLoginIP,lastLoginDate,isActive

     

    Details table name : depuserdetails1

    Fields : uid, name, surname, city........ (having about 20 fields)

     

    CuteLiveSupport Tables :

    Table name : CuteChat4_SupportAgent :

    Fields : CuteChat4_SupportAgent,DepartmentId,AgentUserId

    Table name : CuteChat4_SupportCustomer

    Fields : CustomerId, CustomerData

    Table name : SampleUsers

    Fields : SampleUsers,LoginName,NickName,Password,email,IsAdmin

     
    We dont plan to buy developer edition at the moment. But need to solve this problem. It's very urgent for us, could you please help?
     
    Thanks and rgards
     
  •  08-10-2010, 10:39 PM 63311 in reply to 63292

    Re: how to use our own tables instead of cutelive's own DB tables (URGENT)

    Hi mcbulan,
     
    How to integrate CuteLiveSupport wiht you own database.
     
     
    Regards,
     
    Ken
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