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Host migration invalidates license -BREAKS SITE [nice]

Last post 04-13-2009, 3:19 PM by GDB. 2 replies.
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  •  04-10-2009, 9:58 AM 50982

    Host migration invalidates license -BREAKS SITE [nice]

    We migrated a site to a new server - same domain name. Any attempt to open a page that uses your product produces the error: The License for Editor is not valid. You are using a trial license and the trial period has expire.
     
    And how to fix please?
  •  04-13-2009, 2:38 PM 51044 in reply to 50982

    Re: Host migration invalidates license -BREAKS SITE [nice]

    GDB,
     

    "The License for Editor is not valid."

    Don't panic; this is an easy fix.

    This message usually results from one of the following scenarios:

    1. The 30-day free evaluation period has expired.

    Solution:

    • Purchase CuteEditor and we will send your own license file to unlock your copy of CuteEditor.
    • Download the evaluation version from the CuteSoft site again and continue your evaluation.


    2. You have your own License File, but you are using an Evaluation License file.

    Solution:

    • Please find the license file we sent to you upon purchase, and upload it to your server. If you are unable to find the license file, email us and specify the email address used for purchasing in your response.

    I think for some reasons, you are not using the official license file on your server.


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  •  04-13-2009, 3:19 PM 51050 in reply to 51044

    Re: Host migration invalidates license -BREAKS SITE [nice]

    Your diagnosis was correct. In moving the site to the new host the valid license was inadvertently overwritten by the trial license. The latter has now been deleted, shredded and cast into the wilderness. It's reassuring to know that a server change does not invalidate the license. Thanks

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