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Question about multi-language support

Last post 02-08-2008, 1:47 AM by Adam. 3 replies.


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02-07-2008, 4:45 AM 36843

bhadm
Joined on 02-07-2008
Posts 2

Question about multi-language support

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Hi,

I'm testing Cute Live Support and see the following comment about customizing language in a previous thread (http://cutesoft.net/forums/thread/34898.aspx)

Version 4.0:

1. Server side language:

Modify CuteSoft_Client\CuteChat\Languages\zh.xml

2. Operator side language:

Modify C:\Program Files\CuteSoft\LiveSupport\Languages\zh.xml file.

1. I want to know whether you have a ready-to-use Dutch language pack (for server and operator UI) for sale or I can modify and create, eg. a nl.xml file, like suggested above?

2. If I need to modify by myself, under Live Support Operator version 4.1 seems the default install directory should be C:\LiveSupportOperator\Languages?

cheers,

Dapeng

02-07-2008, 8:44 AM 36850 in reply to 36843

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Question about multi-language support

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Dapeng,

>>I want to know whether you have a ready-to-use Dutch language pack

We have the Dutch language file for server.

We don't have the Dutch language file for operator UI.

>>2. If I need to modify by myself, under Live Support Operator version 4.1 seems the default install directory should be C:\LiveSupportOperator\Languages?

Yes.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

02-07-2008, 10:01 AM 36860 in reply to 36850

bhadm
Joined on 02-07-2008
Posts 2

Re: Question about multi-language support

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Adam,

Thanks for your reply, could you tell me the price for the server Dutch language file? Since I didn't see it inclueded in the {CuteLiveSupportInstallFolder}\DesktopModules\CuteSoft_Client\CuteChat\Languages.

Dapeng

02-08-2008, 1:47 AM 36874 in reply to 36860

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Question about multi-language support

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Dapeng,

Please check the following article which shows how to add a new language file:

http://cutesoft.net/ASP.NET+Chat/Developer-Guide/scr/Chat-Add-a-new-language-file.htm