Support forums - failed to load

Support forums » Products » Cute Editor for ASP » failed to load

failed to load

Last post 01-29-2008, 11:33 PM by Sachin Sharma. 8 replies.


	Sort Posts: Previous Next

10-29-2007, 2:53 PM 34695

ellena5f
Joined on 10-29-2007
Posts 1

failed to load

Reply Quote

Hello,

Wondering if anyone can help me out. WHen I load my page with the editor, I get a pop up window that says:

Failed to load menus!

After I hit ok, it goes away and everything seems to work fine.

Thanks!

Ellen

10-30-2007, 10:33 AM 34707 in reply to 34695

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: failed to load

Reply Quote

Ellen,

Can you try the following example?

http://cutesoft.net/asp/EnableAll.asp

If you can't reproduce the problem, can you try the examples included in the download package.

If you still can't reproduce the problem, the problem may be caused by the script conflict.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

11-20-2007, 3:18 PM 35252 in reply to 34707

Bloodcarver
Joined on 07-06-2006
Dalsjöfors, Sweden
Posts 76

Re: failed to load

Reply Quote

I experience the same problem in IE5.5 Win98 Second Edition. The problem occurs on your "enable all" as well.

Any ideas Adam?

11-20-2007, 3:30 PM 35253 in reply to 35252

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: failed to load

Reply Quote

Can you post the detailed error message or a screenshot?

01-24-2008, 7:07 PM 36540 in reply to 35253

Sachin Sharma
Joined on 01-25-2008
Posts 6

Re: failed to load

Reply Quote

I've got this error few times too.

I was wondering if a fix is available.

I just recently bought the latest version of CuteEditor.

I'm attaching a screenshot for your consideration.

01-25-2008, 1:38 AM 36543 in reply to 36540

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: failed to load

Reply Quote

Sachin Sharma:

I've got this error few times too.

I was wondering if a fix is available.

I just recently bought the latest version of CuteEditor.

I'm attaching a screenshot for your consideration.

Is your site online so you can provide a URL for tesing?

If so, please upload a simple example for debugging.

01-28-2008, 5:12 PM 36608 in reply to 36543

Sachin Sharma
Joined on 01-25-2008
Posts 6

Re: failed to load

Reply Quote

Hi Adam,

This is an intranet site.

We have created a user control that displays CuteEditor in 2 modes.

We use this control in many pages where we need textarea like input.

By default, CuteEditor's configuration is Simple. Following is the code snippet from aspx

<asp:MultiView ActiveViewIndex="0" runat="server" ID="textAreaMultiView">

<asp:View runat="server" ID="textAreaView">

<asp:panel id="textAreaPanel" Runat="server">

<CE:Editor ID="textArea" runat="server" AutoConfigure="Simple" BackColor="#B6C4D2" BorderColor="#B6C4D2" ContextMenuMode="Simple" EnableObjectResizing="False" ShowDecreaseButton="False" ShowEnlargeButton="False" ShowHtmlMode="False" ShowPreviewMode="False" ThemeType="OfficeXP" Width="100%" Height="400px" ShowBottomBar="False" ShowCodeViewToolBar="False" ShowGroupMenuImage="False" ShowTagSelector="False" EditorOnPaste="PasteWord" CodeViewTemplateItemList="" EditorWysiwygModeCss="~/Styles/CuteEditor.css" EnableBrowserContextMenu="False">

<FrameStyle BackColor="White" BorderColor="#DDDDDD" BorderStyle="Solid" BorderWidth="0px"

CssClass="CuteEditorFrame" Height="100%" Width="100%" />

</CE:Editor>

</asp:panel>

</asp:View>

<asp:View runat="server" ID="printPreviewView">

<tr>

</tr>

</table>

</asp:View>

</asp:MultiView>

In some pages, we don't need the toolbar. So we change the look via following public method in code behind

public void SetPlainMode()

{

textArea.AutoConfigure = AutoConfigure.None;

textArea.ContextMenuMode = string.Empty;

textArea.EnableContextMenu = false;

textArea.EnableBrowserContextMenu = true;

}

In the screen shot above, we are calling this method in Page_Load of that page that uses this user control.

I hope this will give you enough clues.

cheers

01-29-2008, 10:55 AM 36630 in reply to 36608

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: failed to load

Reply Quote

Sachin,

First this forum is for cute editor asp version instead of .net version.

Second, can you create a very simple project showing the problem and send it to Adam@cutesoft.net and Terry@cutesoft.net?

01-29-2008, 11:33 PM 36636 in reply to 36630

Sachin Sharma
Joined on 01-25-2008
Posts 6

Re: failed to load

Reply Quote

Hi Adam,

Thanks for pointing that I was in wrong place!

When I searched for this error "Failed to load menus!", I only got some match in this thread.

I assumed if nobody reported this error before that may not mean they didn't encounter it.

Anyway, I figured out what was the problem.

It was in the code I posted earlier.

In SetPlainMode() in code-behind, I had this code

textArea.AotoConfigure = AutoConfigure.None

textArea.ContextMenuMode = string.Empty

I realised it should be "None".

Changing the value has fixed the problem.

cheers