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Reasons why it would error out here..

Last post 01-31-2007, 10:20 AM by WatchDog. 10 replies.


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01-31-2007, 7:58 AM 26295

WatchDog
Joined on 10-12-2006
Posts 28

Reasons why it would error out here..

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Everything works fine on my local machine. I copied my entire chat directory to our development server and it stops working.

It errors out in the EmbedChat.js file at this line:

channel_window_onload=function()
{
HtmlInitialize();
_SL_ParseXml(LoadChatClasses(__cc_urlbase+"ChatUI.Xml.Aspx?Type=ChannelMain"),null);
ReloadUI();
setInterval(AdjustPanelLayout,100);
Connect();
}

The error it gives is 'No data is available for requested resource'

the line number it gave was line 31 so I went there and this is the line it shows:

I went to that image directory to see if maybe it wasnt finding it and it is there.

So my question is what are the reasons why it would error out at that point and give me that error? Am I missing a file or reference?

Any help would be greatly appreciated.

01-31-2007, 8:53 AM 26297 in reply to 26295

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Reasons why it would error out here..

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WatchDog,

Is your site online so you can provide a URL? I may find more information.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

01-31-2007, 8:56 AM 26298 in reply to 26297

WatchDog
Joined on 10-12-2006
Posts 28

Re: Reasons why it would error out here..

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yes it is, I will email you the link to it.

01-31-2007, 9:10 AM 26300 in reply to 26298

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Reasons why it would error out here..

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WatchDog,

This URL works for me.

01-31-2007, 9:14 AM 26301 in reply to 26300

WatchDog
Joined on 10-12-2006
Posts 28

Re: Reasons why it would error out here..

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working as in you was able to bring the chat up? once you go to that page I sent you did you click on a room and try to enter it?

01-31-2007, 9:23 AM 26302 in reply to 26301

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Reasons why it would error out here..

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Yes, I am in the chat room right now. My username is 333.

01-31-2007, 9:29 AM 26303 in reply to 26302

WatchDog
Joined on 10-12-2006
Posts 28

Re: Reasons why it would error out here..

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amazing..yes you are in there..

ok, im going to send you a screenshot of what I see..because, this is a first, it errors out on my development machine (DEV2) but it works for you..wow.

01-31-2007, 9:50 AM 26304 in reply to 26303

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Reasons why it would error out here..

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Try clear your browser cache and try again.

01-31-2007, 10:01 AM 26306 in reply to 26304

WatchDog
Joined on 10-12-2006
Posts 28

Re: Reasons why it would error out here..

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Still no go.

I already have my browsers to delete everything when it gets closed, but I also manually cleared everything just in case and still no go. I also tried the ctrl + F5 and still nothing.

Ill try different computers here and see if that works, but still doesnt make since. If it was my machine then you would think it wouldnt work when I run it locally.

if it is our development machine (DEV2) then why did it work for you?

Seems to me it wouldnt be a code issue, maybe IIS is configured differently than my local IIS is. I could look into that.

do you have any suggestions other than what I outlined that may cause it?

01-31-2007, 10:14 AM 26308 in reply to 26306

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Reasons why it would error out here..

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Is that possible it's your intranet that caused the problem?

Can you try to access the above link from a machine out of your intranet?

01-31-2007, 10:20 AM 26309 in reply to 26308

WatchDog
Joined on 10-12-2006
Posts 28

Re: Reasons why it would error out here..

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Im definitly going to consider that an option and see if I can get a remote computer to check it.

However, can you tell me what is not happening or what that line of code is looking for that it cannot find or access to throw that error?

Does it error out if a file isnt found, can't access a file or anything of the sort?