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javascript error: unexpected quantifier cuteeditor client class undefined

Last post 03-01-2006, 12:13 AM by rwarren. 10 replies.


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02-23-2006, 11:26 AM 16335

rwarren
Joined on 01-22-2006
Posts 10

javascript error: unexpected quantifier cuteeditor client class undefined

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We are getting these errors on a Windows 2000 professional computer with IE6.0 when the Cute Editor is first loaded.

unexpected quantifier

(then you click OK, and get the next one)

cuteeditor client class undefined

Then, it does not let you do anything. I checked all the paths again and they are correct. We are not getting these errors on other computers with XP or 2000 and it works fine. Why would we get this on one computer, but not others? Please advise.

02-23-2006, 4:39 PM 16348 in reply to 16335

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: javascript error: unexpected quantifier cuteeditor client class undefined

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rwarren,

Cute Editor has been tested on Windows 2000.

Can you give me more details about this Windows 2000 machine?

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

02-23-2006, 5:00 PM 16349 in reply to 16348

rwarren
Joined on 01-22-2006
Posts 10

Re: javascript error: unexpected quantifier cuteeditor client class undefined

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Windows 2000 Professional, Internet Explorer 6.0 128bit encryption, Service Pack 4

02-23-2006, 5:16 PM 16352 in reply to 16349

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: javascript error: unexpected quantifier cuteeditor client class undefined

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Strange...

Can you send a screenshot to Support@CuteSoft.net?

02-24-2006, 3:34 PM 16417 in reply to 16364

rwarren
Joined on 01-22-2006
Posts 10

Re: Chat with the customer on livesupport

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02-24-2006, 3:36 PM 16418 in reply to 16417

rwarren
Joined on 01-22-2006
Posts 10

Re: Chat with the customer on livesupport

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02-26-2006, 5:09 AM 16431 in reply to 16418

rwarren
Joined on 01-22-2006
Posts 10

Re: Chat with the customer on livesupport

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Any ideas? This is a $6,000 dollar issue for a website client. Help!

02-28-2006, 2:11 AM 16486 in reply to 16364

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Chat with the customer on livesupport

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Here are the answers:

CuteEditor uses Regular expression to fix and parse html code. A syntax that use a feature (the ? to signal
non-greedy pattern matching) not supported in older versions of the Windows Scripting Host (WSH).

BTW You should not be running machines still with WSH 5.1 because of vulnerabilities.

Win2K and IE 5.x came with WSH 5.1. IE 6 updates to WSH 5.6. The later patches to IE 5.x updated to WSH 5.6 as well. So the machine with WSH 5.1 must still have an older and unpatched version of IE.

Solution:

1. An upgrade to the current version of IE will also upgrade to WSH 5.6.

2. Or use the standalone WSH 5.6 install package...

Download details: Windows Script 5.6 for Windows 2000 and XP
http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

02-28-2006, 2:47 AM 16487 in reply to 16486

rwarren
Joined on 01-22-2006
Posts 10

Re: Chat with the customer on livesupport

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THANKS FOR THE RESPONSE! I will follow-up with the outcome when the client responds. Thanks!

03-01-2006, 12:13 AM 16542 in reply to 16487

rwarren
Joined on 01-22-2006
Posts 10

Re: Chat with the customer on livesupport

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This resolved the issue. Thanks for the follow-up!