Ajax Uploader

Re: Files not uploading in Safari on Apple computers

Anonymous — Sat, 28 Jan 2012 09:45:56 GMT

This was not the problem all along for sure, since some of our customers have experienced the same thing, and we do not have the uploader in a pop-up.

We still have clients reporting the error after the new version, but we are still investigating to make sure they have in fact cleared their browser cache.

Do we have any options to completely avoid flash/sl? I have tried setting the UploadType to IFrame, but that simply doesnt work at all, no file dialog window is opened.

Re: Files not uploading in Safari on Apple computers

MarjaR — Thu, 26 Jan 2012 13:46:23 GMT

I found out why it still didn't work with the new DLL in Safari on Apple (and maybe this was the problem all along):

I have the Ajax Uploader in a popup window, and in that popup window I have the following JavaScript function:

function CuteWebUI_AjaxUploader_OnPostback() {
window.filesuploaded = true;
var submitbutton = document.getElementById('<%=btnSubmit.ClientID %>');
submitbutton.click();
wsRefreshOpener();
return false;
}

As you can see, wsRefreshOpener() is triggered as part of that routine and wsRefreshOpener called window.close() at the end of its work.

The popup window then was automatically closed, and the upload turned out to be canceled right there.

Now I've removed the window.close() call, and the upload correctly finishes in Safari as well. The file(s) get uploaded fine now.

Strange that this client-side window.close() call was bothering Safari on Apple so much, and other browsers didn't have a problem with that.

Oh well...

Re: Files not uploading in Safari on Apple computers

Adam — Wed, 25 Jan 2012 21:28:47 GMT

MariaR,

Please clear your browser cache when testing.

Do you have problems with this example?

Demo:

http://ajaxuploader.com/Demo/select-multiple-files-upload.aspx

Re: Files not uploading in Safari on Apple computers

MarjaR — Wed, 25 Jan 2012 04:31:19 GMT

I just tried the new build with Safari on Mac, but I still see the same issue: the file is upload to the temporary directory, but doesn't get moved to the final destination directory.

And this still only happens in Safari on Mac. All other browsers are fine, even Safari on Windows.

Re: Files not uploading in Safari on Apple computers

Adam — Tue, 24 Jan 2012 09:05:47 GMT

This issue is resolved.

Please download the latest build.

Demo:

http://ajaxuploader.com/Demo/select-multiple-files-upload.aspx

Download:

http://ajaxuploader.com/download/Ajax-Uploader.zip

Keep me posted

Re: Files not uploading in Safari on Apple computers

MarjaR — Tue, 24 Jan 2012 05:54:37 GMT

Hi Ken,

Any thought yet on this Safari/Mac issue?

Re: Files not uploading in Safari on Apple computers

Kenneth — Tue, 17 Jan 2012 06:54:47 GMT

Hi MarjaR,

We are investigating this issue and will get back to you as soon as possible.

Regards,

Ken

Re: Files not uploading in Safari on Apple computers

MarjaR — Mon, 16 Jan 2012 08:47:36 GMT

Kenneth?

Re: Files not uploading in Safari on Apple computers

MarjaR — Fri, 13 Jan 2012 10:43:11 GMT

Kenneth:
What Mac/safari version you are testing?

Safari 5.1.1 on Mac OSX 10.7.2

Safari on Windows does not have this issue. All is well there.

Re: Files not uploading in Safari on Apple computers

MarjaR — Fri, 13 Jan 2012 10:41:10 GMT

Hi Ken,

Did you see my last post?

MarjaR:
...

As it turns out, when uploading eg. an image with Safari, there is actually a "persisted.<GUID><filename>.resx" file placed in the upload-directory. But the file does not get moved to a given non-temp directory afterwards.
When working in any other browser, uploaded files get moved (and possibly resized), but not in Safari. And that why the upload didn't seem to happen at all.
Why isn't the OnFileUploaded event triggered when working with Safari?

Re: Files not uploading in Safari on Apple computers

Kenneth — Fri, 13 Jan 2012 10:28:57 GMT

Hi MarjaR,

You page http://webwarenet.clubwebware03.nl/uploadtest.aspx works fine for me. I tested on safari 5.1 (windows).

What Mac/safari version you are testing?

Did you install the flash plug-in for your safari browser?

Please try the url below, does it get the same issue?

http://webwarenet.clubwebware03.nl/uploadtest.aspx?UploadType=IFrame

Regards,

Ken

Re: Files not uploading in Safari on Apple computers

MarjaR — Fri, 13 Jan 2012 08:56:49 GMT

Some more information:

The #2038 only happens with some file types, not all.
I'm new on the Apple laptop and I don't have any files there yet. So I tried to upload a file named "About Downloads.lpdf" that is present on the laptop by default.
Safari nor Firefox like that... they both present the #2038 error. When uploading eg. an image, the #2038 issue does not happen.
As it turns out, when uploading eg. an image with Safari, there is actually a "persisted.<GUID><filename>.resx" file placed in the upload-directory. But the file does not get moved to a given non-temp directory afterwards.
When working in any other browser, uploaded files get moved (and possibly resized), but not in Safari. And that why the upload didn't seem to happen at all.

The code in my real upload page is:

<CuteWebUI:Uploader ID="Uploader1" AutoUseSystemTempFolder="false" TempDirectory="~/sysfiles/TempAjaxUploader/"
MultipleFilesUpload="true" OnFileUploaded="AjaxUploader_FileUploaded" InsertButtonID="btnBrowse"
ManualStartUpload="true" runat="server">
</CuteWebUI:Uploader>

Why isn't the OnFileUploaded event triggered when working with Safari?

Re: Files not uploading in Safari on Apple computers

MarjaR — Fri, 13 Jan 2012 07:54:31 GMT

Test page at http://webwarenet.clubwebware03.nl/uploadtest.aspx

Source:

<%@ Page Language="vb" AutoEventWireup="false" CodeBehind="UploadTest.aspx.vb" Inherits="WebwareNET.UploadTest"
Title="Customize the queue UI" %>
<%@ Register TagPrefix="CuteWebUI" Namespace="CuteWebUI" Assembly="CuteWebUI.AjaxUploader" %>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Frameset//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-frameset.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head id="Head1" runat="server">
</head>
<body>
<form id="Form1" runat="server">
<ajaxToolkit:ToolkitScriptManager ID="ToolkitScriptManager1" EnablePartialRendering="true"
runat="server" />
<p>
CuteWebUI:Uploader</p>
<CuteWebUI:Uploader ID="uploader1" AutoUseSystemTempFolder="false" TempDirectory="~/sysfiles/TempAjaxUploader/"
runat="server">
</CuteWebUI:Uploader>
<p>
CuteWebUI:UploadAttachments</p>
<CuteWebUI:UploadAttachments ID="uploader2" AutoUseSystemTempFolder="false" TempDirectory="~/sysfiles/TempAjaxUploader/"
UploadType="iframe" runat="server">
</CuteWebUI:UploadAttachments>
</form>
</body>
</html>

The button for the CuteWebUI:UploadAttachments uploader does nothing at all?

Re: Files not uploading in Safari on Apple computers

MarjaR — Fri, 13 Jan 2012 07:41:32 GMT

Our application is running in many shared hosting environments on regular Windows servers. So no load balancing, no web farm, no cloud environment or whatsoever.

But as I said in a previous post: the #2038 issue is reproducable in the Ajax Uploader demo page at http://ajaxuploader.com/Demo/multiple-files-upload.aspx.
Just try uploading a file of eg. 6 Mb using Safari on Mac.

So I don't think you need me to upload a test page somewhere?

Re: Files not uploading in Safari on Apple computers

Kenneth — Fri, 13 Jan 2012 07:00:27 GMT

Hi MarjaR,

Is your site online? If so, can you send me the uploader page url and show me the full steps to reproduce this issue? I will check it and get back to you as soon as possible.

Is your site using window authentication?

Is your site on the load balancing, web farm, cloud environment?

Can you reproduce this issue with the example below on your end?

<%@ Page Language="C#" %>

<%@ Register TagPrefix="CuteWebUI" Namespace="CuteWebUI" Assembly="CuteWebUI.AjaxUploader" %>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<title>example</title>

</head>

<body>

<CuteWebUI:UploadAttachments ID="uploader1" runat="server" UploadType="iframe">

</CuteWebUI:UploadAttachments>

</form>

</body>

</html>

Regards,

Ken