FAQ

How to get the filename at client side using javascript

jai101084 — Mon, 12 Mar 2012 01:36:01 GMT

Hi,

we could not find the filname of a particular file at client side using ajax file uploader.

how to handle this..

need your suggestions ..

regards

jayaseelan

Disable Cute Editor in Client Side - reg

sathishcbe — Fri, 16 Dec 2011 05:44:26 GMT

Hi,

Let me know how to diable the Cute Editor control in Client Side Javascript??

How can i add a color picker in cute editor to set the background color

sebinmathew333 — Wed, 13 Apr 2011 06:39:33 GMT

How can i add a color picker in cute editor to set the background color

Making CuteEditor content read-only

pstanford — Fri, 01 Apr 2011 00:37:42 GMT

I'd like to allow specific users to create Help files based on CuteEditor .NET but then want that content to be read-only when displayed to general users. The content will be stored in a SQL Server 2000 database and will contain hyperlinks to other content but I don't want that content to be editable by general users. As I can't open the .chm files to check this out I thought someone might have a quick answer?

How to upgrade Cute Live Support from v4.1 to v5.1?

Eric — Thu, 31 Mar 2011 12:41:30 GMT

Standalone version upgrade steps:

1. Install the latest version of Cute Live Support, the latest version is v5.1, download url:

http://cutesoft.net/downloads/folders/current_releases/entry21855.aspx

2. Backup v4.1, please backup the files and database

3. Export the data in v4.1 to v5.x, this step is optional

4. Migration the customizations in v4.1 to v5.x, this step is optional

5. Remove v4.1

Integration version upgrade steps:

1. Backup your website(v4.1), please backup the files and database

2. Remove folder "CuteSoft_Client"

3. Download latest version and copy folder "CuteSoft_Client" to your site

Download url: http://cutesoft.net/downloads/folders/current_releases/entry21856.aspx

4. Copy folder "bin" to your site, it will override the old files

5. Remove related tables of cutechat/cute messenger in database

6. Execute database script "\SQLScripts\cutechat5.sql" again your database

7. Export the related data from the backup database to the latest installation, this step is optional

8. Migration your customization such as chat provider in v4.1 to the latest version

9. Have a test

Operator client upgrade:

1. Backup the following 4 files:

urls.xml,snippets.xml,images.xml,LiveSupport.exe.config

2. Uninstall cute live support operator client

3. Download the latest version of operator client, download link:

http://cutesoft.net/downloads/folders/operator_client/entry21869.aspx

4. Install the latest version of operator client

5. Copy the files in step 1 to your new installation.

How to upgrade CuteChat/Cute Messenger from v4.1 to latest version?

Eric — Mon, 31 Jan 2011 16:42:41 GMT

Standalone version upgrade steps:

1. Install the latest version of CuteChat/Cute Messenger, the latest version is v5.1

2. Backup v4.1, please backup the files and database

3. Export the data in v4.1 to v5.x, this step is optional

4. Migration the customizations in v4.1 to v5.x, this step is optional

5. Remove v4.1

Integration version upgrade steps:

1. Backup your website(v4.1), please backup the files and database

2. Remove folder "CuteSoft_Client"

3. Download latest version and copy folder "CuteSoft_Client" to your site

4. Copy folder "bin" to your site, it will override the old files

5. Remove related tables of cutechat/cute messenger in database

6. Execute database script "\SQLScripts\cutechat5.sql" again your database

7. Export the related data from the backup database to the latest installation, this step is optional

8. Migration your customization such as chat provider in v4.1 to the latest version

9. Have a test

How to set the destination folder in uploader products?

Eric — Mon, 03 Jan 2011 10:57:13 GMT

Ajax Uploader:

<%@ Page Language="C#" %>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<script runat="server">
    void Uploader_FileUploaded(object sender, UploaderEventArgs args)
    {
        //Copys the uploaded file to a new location.
        args.CopyTo("c:\\temp\\"+args.FileName);
        //You can also open the uploaded file's data stream.
        //System.IO.Stream data = args.OpenStream();
    }
</script>

<html xmlns="http://www.w3.org/1999/xhtml">
<head id="Head1" runat="server">
    <title>Selecting multiple files for upload</title>
</head>
<body>
    <form id="form1" runat="server">
            <CuteWebUI:Uploader runat="server" ID="Uploader1" InsertText="Upload Multiple Files (Max 10M)"
                MultipleFilesUpload="true" OnFileUploaded="Uploader_FileUploaded">
                <ValidateOption MaxSizeKB="10240" />
            </CuteWebUI:Uploader>
        </div>
    </form>
</body>
</html>

PHP Uploader:

Solution 1:

<?php require_once "phpuploader/include_phpuploader.php" ?>
<html>
<body>
       <?php
            $uploader=new PhpUploader();
            $uploader->Name="myuploader";
            $uploader->SaveDirectory="/myfolder";
            $uploader->Render();
        ?>
</body>
</html>

Solution 2:

<?php require_once "phpuploader/include_phpuploader.php" ?>
<html>
<body>
        <form id="form1" method="POST">
            <?php
                $uploader=new PhpUploader();
                $uploader->Name="myuploader";
                $uploader->Render();
            ?>
        </form>
<?php
//Gets the GUID of the file based on uploader name
$fileguid=@$_POST["myuploader"];
if($fileguid)
{
    //get the uploaded file based on GUID
    $mvcfile=$uploader->GetUploadedFile($fileguid);
    if($mvcfile)
    {
        //Gets the name of the file.
        echo($mvcfile->FileName);
        //Gets the temp file path.
        echo($mvcfile->FilePath);
        //Gets the size of the file.
        echo($mvcfile->FileSize);

        //Copys the uploaded file to a new location.
        $mvcfile->CopyTo("/uploads");
        //Moves the uploaded file to a new location.
        $mvcfile->MoveTo("/uploads");
        //Deletes this instance.
        $mvcfile->Delete();
    }
}
?>
</body>
</html>

ASP Uploader:

Solution 1:

<% @ Language="VBScript" %>

<html>
<body>
        <form id="form1" method="POST">
            <%
                Dim uploader
                Set uploader=new AspUploader
                uploader.Name="myuploader"
                uploader.SaveDirectory="/myfolder"
                uploader.Render()
            %>
        </form>
</body>
</html>

Solution 2:

<%@ Language="VBScript" %>

<html>
<head>
</head>
<body>
        <form id="form1" method="POST">
        <%
            Dim uploader
            Set uploader=new AspUploader
            uploader.Name="myuploader"
            uploader.Render()
        %>
        </form>

<%

If Request.Form("myuploader")&""<>"" Then
    Dim mvcfile
    Set mvcfile=uploader.GetUploadedFile(Request.Form("myuploader"))
    targetfilepath= "savefiles/myprefix_" & mvcfile.FileName

    mvcfile.MoveTo( server.mappath(targetfilepath))
    Response.Write("<div style='font-family:Fixedsys'>")
    Response.Write("Uploaded File")
    Response.Write("<br/><br/>FileName: ")
    Response.Write(mvcfile.FileName)
    Response.Write("<br/>FileSize: ")
    Response.Write(mvcfile.FileSize)
'   Response.Write("<br/>FilePath: ")
'   Response.Write(mvcfile.FilePath)
    Response.Write("</div>")
End If

%>

</body>
</html>

3 chat product introduction

Eric — Fri, 19 Nov 2010 09:39:53 GMT

We have 3 chat related products. CuteChat, CuteWebMessenger and CuteLiveSupport that all support video chat

CuteChat is to create public chat rooms like Yahoo chat. In those public rooms, chatters can open their own private chat
CuteWebMessenger is like MSN Messenger
CuteLiveSupport is for website admins to talk to visitors

This is CuteWebMessenger, IM between Pals

This is CuteChat, public chat rooms on your website

This is CuteLiveSupport, web site admin welcome visitors

3 chat product introduction

Eric — Fri, 19 Nov 2010 09:39:51 GMT

We have 3 chat related products. CuteChat, CuteWebMessenger and CuteLiveSupport that all support video chat

CuteChat is to create public chat rooms like Yahoo chat. In those public rooms, chatters can open their own private chat
CuteWebMessenger is like MSN Messenger
CuteLiveSupport is for website admins to talk to visitors

This is CuteWebMessenger, IM between Pals

This is CuteChat, public chat rooms on your website

This is CuteLiveSupport, web site admin welcome visitors

How to detect the domain name or IP?

Eric — Sun, 10 Oct 2010 11:33:12 GMT

If you purchase domain license,small business license, you need use domain name to generate license, If you purchase IP license, you need use IP to generate License, Please follow the following steps and get your domain name or IP:

ASP.NET series:

CuteEditor for .NET, Ajax Uploader, DotNetGallery,CuteChat, Cute Messenger, Cute Live Support:

http://aspnetforums1.cutesoft.net/downloads/telldomainorip.aspx

Classic ASP:

CuteEditor for ASP, ASP Uploader, ASP Image Gallery

http://aspnetforums1.cutesoft.net/downloads/aspdetect.asp

PHP:

CuteEditor for PHP,PHP Uploader, PHP Image Gallery

1. save the following code to telldomainorip.php:

<html>
    <head>
</head>
   <body>
            <?php
                $ip=@$_SERVER['SER'.'VER_AD'.'DR'];
    if($ip==null)$ip=@$_SERVER['LOC'.'AL_AD'.'DR'];

echo("<h1>IP:".$ip."</h1>");
echo("<h1>Domain:".$_SERVER['SERVER_NAME']."</h1>");
            ?>
</body>
</html>

2. Upload the telldomainorip.php to your server at the same place the component will be running at. For example, if the component runs at http://subdomain.domain.com/folder/subfolder/default.php, then run this License Helper at http://subdomain.domain.com/folder/subfolder/telldomainorip.php . Please run this .php in all scenarios your end users may access. For example, run it inside/outside firewall, redirection domain names, different VPNs, internet/intranet, home dial-up network etc. etc.

Eric@cutesoft.net

How to upgrade CuteEditor to latest version?

Eric — Wed, 06 Oct 2010 07:57:45 GMT

Before upgrade, please make sure you backup your website.

CuteEditor for .NET

Please follow steps:
1. Backup your website

2. Remove folder "CuteSoft_Client"

3. Download cuteeditor for .net, download link: http://cutesoft.net/downloads/folders/cute_editor_current_releases/entry21904.aspx
4. Unzip it
5. Upload files of folder "\Framework 2.0\bin" to your application bin folder, it will override your previous files with same name.
6. Upload folder "CuteSoft_Client" and all file it contains to http://{your site}/{your application}/ on your web site
7. Migrate your customization of old version to latest version

8. Copy the permanent license to "bin", you can find the permanent license from your backup, license file name is "cuteeditor.lic"
9. Test it

CuteEditor for ASP:

Please follow steps:
1. Backup your website

2. Remove folder "cuteeditor_files"

3. Download cuteeditor for asp, download link: http://cutesoft.net/downloads/folders/asp-editor/entry57121.aspx
4. Unzip it
5. Upload files of folder "cuteeditor_files" to your server,The "cuteeditor_files" folder and all file it contains (located in the archive) should be deployed to http://{your site}/{your application}/cuteeditor_files/ on your web site.

7. Migrate your customization of old version to latest version

8. Copy the permanent license to "cuteeditor_files\license", you can find the permanent license from your backup,license file name is "aspedit.lic"

9. Test it

CuteEditor for PHP:

Please follow steps:
1. Backup your website

2. Remove folder "cuteeditor_files"

3. Download cuteeditor for php, download link: http://cutesoft.net/downloads/folders/cute-editor-php/entry54374.aspx
4. Unzip it
5. Upload files of folder "cuteeditor_files" to your server,The "cuteeditor_files" folder and all file it contains (located in the archive) should be deployed to http://{your site}/{your application}/cuteeditor_files/ on your web site.

7. Migrate your customization of old version to latest version

8. Copy the permanent license to "cuteeditor_files\license", you can find the permanent license from your backup,license file name is "phphtmledit.lic"

9. Test it

Eric@cutesoft.net

How to install license file?

Eric — Fri, 10 Sep 2010 11:33:45 GMT

License Installation:

How to detect product version?

Eric — Thu, 26 Aug 2010 15:22:01 GMT

CuteEditor for .NET:

Please open application "bin" folder, and right click "CuteEditor.dll", you will find its version and build date:

CuteEditor for PHP & CuteEditor for ASP:

1. Open the CuteEditor for PHP(ASP) in your website in IE

2. Right click page

3. Click "View Source"

4. Search "CuteEditor Version" in the html source code, you will find:

Ajax Uploader:

Please open application "bin" folder, and right click "CuteWebUI.AjaxUploader.dll", you will find its version and build date:

CuteChat&Cute Live Support&Cute Messenger:

Please open application "bin" folder, and right click "CuteChat.dll", you will find its version and build date:

Password Encryption

terikopeacemk — Fri, 13 Aug 2010 01:35:55 GMT

Hi !

I wanted to ask how does the CuteChat validate the password inside this function call. This is for the CuteChat Standalone version.

( snippet below is from Login.aspx for example )

// < at this point in the system, the variable 'password' is encrypted >

If (!CuteChat.ChatProvider.Instance.ValidateUser(username, password)
{
MsgBox("Wrong password!");
return;
}

Currently I'm working on a module that encrypts the password. While encryption is successful, when I login with my password, it reports "Wrong Password". (I replaced the password in the database with the encrypted password when doing this test)

However, with the same encryption code in place, whenever I login as username "admin" and "admin" as password - I am authenticated by the system.

I tried looking at the ValidateUser method but it doesn't have a .cs file so I was hoping to know how it works inside.

I wanted to ask if what I'm wanting to do is possible ? (basically, to encrypt the password then authenticate it in the Users table)

Or if this isn't - I wanted to ask for advice if I wanted to encrypt the password before actually storing it in the database. Any advice is greatly appreciated. Assume the passwords in the Users table are already encrypted.

Deleting an account

sweetie8808 — Wed, 30 Jun 2010 23:51:22 GMT

How to delete the existing account in cutesoft messenger??

Cute Editor FIX - PostBackCommand no longer firing

Judge — Mon, 21 Sep 2009 08:47:25 GMT

If you have any code in your Page.Load or Page.Init event that modifies the EditorWysiwygModeCss property, the PostBackCommand will no longer fire. Place the code in the Editor.Init event instead to avoid this problem.

How do you transfer a chat to another operator or escalate a call from an operator to a manager?

Marrena — Mon, 21 Sep 2009 08:47:25 GMT

You list a feature called Chat Transfer (Transfer calls from one operator to the other, for example transfer a customer from a sales assistant to a support operator or escalate a call from an operator to a manager.)

How does one transfer the chat to another operator?
Can an operator be added to the chat without losing the current operator.?

We were able to do this in an earlier version of this program, but cannot find it in the current version.

Thank you for your assistance.

adding file exetension in Media Option.

wayweb — Sun, 15 Nov 2009 09:13:39 GMT

I want to change file extension in "INSERT MEDIA' option. How i do? Pl. assist.