What browser settings need to be on for this to work

  •  04-12-2013, 11:09 AM

    What browser settings need to be on for this to work

    Hi,

     

    I have a customer who is unable to use our website to upload using AspUploader.  He has got ie8 and also Chrome and neither seem to work.

     

    in IE8 he cannot select multiple files using the CTRL or SHIFT key, only one at a time and then he gets at error of "Unknown error..!" message box pop up

     

    in chrome he can select multiple files, but then receives an error of "html5: The upload task is interrupted!"

     

    I know the code is okay as many of our customers are using it without an issue in IE8 and IE9  so am wondering if its down to his IT people locking down his browsers and turning off an option or similar which would cause these problems?

     

    Any advice?

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