Hi,

 

One of our clients has sent us this error message that appeared when they tried to use the live support system on our site.

 

A first dialog appeared with the message...

 

Error on event : USER, Operation aborted

at function _Sync_HandleSTCMessage(message)

{

   followed by the code block for this function.

}

 

When OK'ed, a second code block appeared with the message...

 

Event Handler : function SUI_HandleChatEvent(name,type,info1,info2)

{

   followed by the full code block for this event handler

}

 

They are using IE8 on an Win XP platform.

 

Does anyone have any idea what could be causing this error on their machine?

 

Thanks in advance.