Where is Department_ID pulled from

  •  04-13-2009, 9:51 AM

    Where is Department_ID pulled from

    I have a page where when the live support is off line, the user clicks on the live help icon, they receive a url simular to the one below:

    http://206.16.123.123/LiveSupport/CuteSoft_Client/CuteChat/SupportFeedback.aspx?Referrer=&Url=http%3A//test.newurl.net/livehelp/&_time=1239629411135&department_id=WVI

    My question is where is the "department_id" pulled from?
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