Re: Problem with Editor.Text reset and image gallery - reproduced with demo

  •  01-13-2008, 4:18 PM

    Re: Problem with Editor.Text reset and image gallery - reproduced with demo

    Hi Adam,

    I have now spent two hours looking through the code as you suggest.

    First let me say that my expectation of support, especially when I
    pay $200 for a piece of software, is for you to assist me with this
    problem and not simply refer me to a scant one-page in your docs on
    "API Integration" and some poorly-documented, sample use only code.

    Back to the problem, I've removed the line you highlight so that
    the control's New method is not executed. Great, so my existing image
    stays displayed as the gallery is opened. But now, when an image is
    clicked on the gallery, it is APPENDED to the control causing multiple
    images to display. That is not the desired behavior.

    WHAT I WANT - AND THIS IS VERY SIMPLE GALLERY BEHAVIOR:
    - From my page displaying image
    - Click a button to open gallery
    - Click a new image
    - Close gallery and replace the existing image

    YOU CAN HARDLY SAY YOU HAVE A GALLERY FEATURE and not support this
    rudimentary level of functionality. Expecting me to slog through
    code and implement at my time and expense when you sold me the
    software already and advertised this as a feature is absolutely
    ridiculous.

    I look forward to receiving some support here.

    Greg
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