Live Support, Chat, Upload Control and Rich Text Editor
Welcome to Support forums Sign in | Join | Help |Client Center
in Search

CuteChat 5 not working with Community Server 2008.5 SP2

Last post 09-18-2010, 4:19 AM by Hakan Koc. 17 replies.
Sort Posts: Previous Next
  •  05-05-2009, 2:46 PM 51845

    CuteChat 5 not working with Community Server 2008.5 SP2

    I was using CuteChat 4 with Community Server 2007.1 and it was working great.
     
    We then upgraded to Community Server 2008.5 SP2 and decided to upgrade to CuteChat5.  I followed the instructions, even though they were still the same instructions for CS 2007 (with the title changed to read 2008).
     
    I ran the upgrade SQL script.  Now when I go to my forums, I don't get any coffee cup or link to the appropriate chat rooms that I used to.  I also noticed that when I create new forums in CS, there is not a chat room created within CuteChat to match the forum, like it used to do.
     
    Next, when I actually go to the chat.aspx page, I don't get a list of the chat rooms.  The only chat rooms are the rooms I create through the Chat Admin.
     
    I am curious if this has been addressed, or if you are planning on addressing this in the future.  I followed the steps given on your site and in the file I downloaded from your site the best I could.  The directions had me placing files in the default folder, which CS doesn't use anymore, and recommends deleting.  They now use the hawii theme.  I did notice the hawii folder in the CuteChat download, so I mimiced that by moving the appropriate files to CS 2008.5.
     
    The long and short of it is, I need some help in getting this working for my customer.  I was told by Joyce (the support person) that it would work fine with CS 2008.5 SP2 , (I asked specifically, because the directions from your site were confusing and I wanted to make sure all would go good during an install.)  Your documentation and website claims at least that it will work with CS 2008.
     
    Thank you in advance for your time.  I look forward to a response soon,
     
    Michael Silva
    CRISTA
     
  •  05-08-2009, 12:52 PM 51980 in reply to 51845

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Has anyone gotten CuteChat 5 to work with CS 2008.5 SP2?
     
    I haven't gotten any answers from CuteSoft yet.
  •  05-11-2009, 11:59 AM 52045 in reply to 51845

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Hi cristaministries,
     
    we investigating this issue, and will get back to you as soon as possible.
     
    Regards,
     
    ken
  •  07-23-2010, 6:16 AM 62675 in reply to 51980

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    We also tried for CS 2008.5 SP2 .  didn't  work. We really don't know what sholud we do.
    www.cyclingtr.com
    www.cyclingtr.com
    Filed under:
  •  07-26-2010, 10:28 PM 62721 in reply to 62675

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Hi gulllife,
     
    Please set up ftp access for me and send me the administrator info of your site to Kenneth@CuteSoft.net. I will I will integrate it for you.
     
    Regards,
     
    Ken
  •  07-27-2010, 4:50 AM 62735 in reply to 62721

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    So glad to hear a good news.   Thank you so much . .I'll make a contact our web developers with you. as soon as possible.
    Kind regards.
    H. Hakan Koç
    Administrator of cyclingtr.com
    www.cyclingtr.com
  •  08-10-2010, 9:05 AM 63299 in reply to 62721

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Kenneth:
    Hi gulllife,
     
    Please set up ftp access for me and send me the administrator info of your site to Kenneth@CuteSoft.net. I will I will integrate it for you.
     
    Regards,
     
    Ken


    We sent an e-mail, waiting your replay
    Kind regards.
    Hakan
    www.cyclingtr.com
  •  08-13-2010, 3:26 AM 63371 in reply to 63299

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Hi gulllife,
     
    I have not received your mail. Can you send it to Kenneth@CuteSoft.net and Eric@CuteSoft.net again?
     
    Regards,
     
    ken
  •  08-13-2010, 4:17 AM 63373 in reply to 63371

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

      I'll check it.   and we'll send again .  Please contact  our developer  Miss Hande and work together if it is possible , She'll get you in anyway
    Thank you so much for your quick intresting ....
    Kind regards.
    Hakan
    www.cyclingtr.com
  •  08-13-2010, 10:39 AM 63381 in reply to 63371

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Hi Mr.Ken,
     
    I am web developer of cyclingtr. I sent u an email but u did not get it. I can write it here again. You said that you wanted our ftp settings, first thanks for your attention. But if we work together, i can learn its entegration so  when the next time if a kind problem occurs, i can solve it. I am looking forward your msn address if it is possible.
     
    Thanks.
     
    Hande MARKOÇ
    Comp. Eng.
    Cyclingtr web developer
  •  08-13-2010, 3:27 PM 63389 in reply to 63381

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Hi hndmrkc,
     
    Ken did not receive your email, can you forward it again and cc to eric@cutesoft.net? If you want to work together, please come to our live support. You will can share your desktop and work on this issue.
     
    Regards,
    Eric
  •  08-13-2010, 3:27 PM 63390 in reply to 63381

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Hi hndmrkc,
     
    Ken did not receive your email, can you forward it again and cc to eric@cutesoft.net? If you want to work together, please come to our live support. You will can share your desktop and work on this issue.
     
    How to request live support?
    Please visit http://CuteSoft.net, click on the big blue button on top that reads "online". We are here Monday - Friday between 9:30am and 17:30pm Eastern Standard Time.
     
    Regards,
    Eric
  •  08-14-2010, 2:02 AM 63396 in reply to 63390

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Hi Mr.Eric,
     
    Ok. I will get in touch  with msn ASAP. I wrote same sentences to Mr.Ken in my mail  at this forum above.
     
    Thanks for your attention.
     
    Regards,
     
    Hande.
  •  08-24-2010, 5:07 AM 63582 in reply to 63396

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

     
    Can I get your msn username for adding u into cute chat web messenger?
     
    Regards.
     
    Hande.
  •  08-27-2010, 12:34 AM 63688 in reply to 63582

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Hi hndmrkc,
     
    I still waitting your ftp and the community server site administrator information. Please send it to Kenneth@CuteSoft.net.
     
    I will integrate cuteChat and messenger for you after receive the information.
     
    Regards,
     
    ken
  •  08-30-2010, 3:16 AM 63718 in reply to 63688

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Hi Ken,
     
    I guess that u were waiting but i could not have a chance to get in touch with you. If you can tell me the ways of integration and we have a possibility to integrate it together, it will be better. But if it is not possible, I will talk our manager and can give you a ftp password.
     
    I am looking forward your reply ASAP.
     
    Regards.
     
    Hande.
  •  08-30-2010, 3:46 AM 63719 in reply to 63718

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Hi hndmrkc,
     
    I will wait for you ftp information. I will integrate for you as soon as possible when I receive it.
     
    If for security reasons you can not provide the sql server connection information, please execute the SQL files: SQLScripts\cutechat5.sql against your database first and do a back up of your dnn site.
     
    Please send the information to Kenneth@CuteSoft.net
     
    Regards,
     
    ken
     
     
  •  09-18-2010, 4:19 AM 64075 in reply to 63719

    Re: CuteChat 5 not working with Community Server 2008.5 SP2

    Dear Ken;
    Thank you so much what have you done for us. it is working now.
    Hande sent an e-mail about some questions and as being a custumer of Cutesoft net.  Could you replay please. I' ll be glad.

    Thanks again.
    Kind regards.
    Hakan

    www.cyclingtr.com
View as RSS news feed in XML
Powered by ASP.Net
Copyright 2003 - 2017 CuteSoft Components Inc.. All rights reserved.