Hi,

 

I thought I'd mention that I tried to get live support today, on the CuteSoft website, using Safari on a Mac running OS X.  There is a chance it's a coincidence, but the page partially loaded and then my broadband connection locked up/dropped.  I had to resort to rebooting my router to get back online as it's wouldn't re-connect.  My connection is very stable and I've never had a problem before, I wondered if trying the live help upset it a little.

 

I hope this isn't a 'feature'.  Luckily I also run a PC, which worked perfectly.  And the person who helped me was excellent :-)

 

Thanks for your help. And a big thank you to Joyce who helped me decide which license to buy, and I did :-)

 

Ta

Craig 

Craig,

 

We've tested this product on Mac OS X. I guess the reason you get dropped is for some reasons, the connection of the internet got lost suddently.