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Too many chatters cause room not to load in v5

Last post 11-17-2008, 10:11 AM by dleonard. 28 replies.
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  •  10-23-2008, 11:45 AM 45058

    Too many chatters cause room not to load in v5

    I have an issue where when a user joins a room that already has 27 or so users, the room doesn't totally load.  We see the successfull "Connected!" message, but the room title still says "Channel" instead of the chat room name, and no users show up on the right.  You can't see conversations either.  Only messages that you type.
     
    There are no JavaScript errors that occur so I have nothing to go on.  Any help would be great.
     
     
  •  10-24-2008, 8:45 AM 45079 in reply to 45058

    Re: Too many chatters cause room not to load in v5

    More info:
     
    29 chatters is the magic number.  The 30th chatter that logs on will see an empty chat window with no users or Chat title in the title bar (Just says "Channel".
     
    The other chatters can see messages from user number 30, but user 30 never sees messages, not even their own.
     
    This only occurs in client mode.
     
    Terry, Adam, any suggestions?
  •  10-25-2008, 10:11 PM 45100 in reply to 45079

    Re: Too many chatters cause room not to load in v5

    Hi,
     
    I think that's the same result because the serialization error:
     
    "Binary stream '0' does not contain a valid BinaryHeader. Possible causes are invalid stream or object version change between serialization and deserialization."
     
    We are trying to reproduce it.
     
    Regards,
    Terry
  •  11-09-2008, 1:59 PM 45540 in reply to 45079

    Re: Too many chatters cause room not to load in v5

    dleonard:
    More info:
     
    29 chatters is the magic number.  The 30th chatter that logs on will see an empty chat window with no users or Chat title in the title bar (Just says "Channel".
     
    The other chatters can see messages from user number 30, but user 30 never sees messages, not even their own.
     
    This only occurs in client mode.
     
    Terry, Adam, any suggestions?
     
    Please download the software.
     
     
    Keep me posted

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  11-09-2008, 8:00 PM 45542 in reply to 45540

    Re: Too many chatters cause room not to load in v5

    How about
    the serialization error:
     
    "Binary stream '0' does not contain a valid BinaryHeader. Possible causes are invalid stream or object version change between serialization and deserialization."
    You have fix it in this build
     
  •  11-09-2008, 10:33 PM 45551 in reply to 45542

    Re: Too many chatters cause room not to load in v5

    We think this issue is fixed. Please try the latest build and get back to me.

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  11-11-2008, 8:43 AM 45580 in reply to 45551

    Re: Too many chatters cause room not to load in v5

    Adam,
     
    We installed the posted updates yesterday and we still get the same results when users in a room reach 25 or so.  The deserialization errors still occur as well.
     
    Please advise, Thanks.
  •  11-11-2008, 8:10 PM 45618 in reply to 45580

    Re: Too many chatters cause room not to load in v5

    me too, so what solution in your site dleonard?
  •  11-11-2008, 8:18 PM 45619 in reply to 45580

    Re: Too many chatters cause room not to load in v5

    dleonard,

    We are discussing this Load balancing issue.

    When data is pass between client server and chat server, the http requests are modified by some softwares of the local server.
     
    This caused the problem.
     
    We are looking for a better way to protect the data and will upload a new build soon.
     
     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  11-11-2008, 8:18 PM 45620 in reply to 45618

    Re: Too many chatters cause room not to load in v5

    teppyrock:
    me too, so what solution in your site dleonard?
     
     
    Are you using Load balancing too?

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  11-11-2008, 8:54 PM 45621 in reply to 45620

    Re: Too many chatters cause room not to load in v5

    yes, my system run in loadbalancing (3 IIS + 1 SQL)
  •  11-12-2008, 2:48 PM 45658 in reply to 45618

    Re: Too many chatters cause room not to load in v5

    teppyrock:
    me too, so what solution in your site dleonard?
     
    My set up is similar to yours teppyrock.  We have 3 (public) clustered web servers with CuteChat running in Client Mode,  1 (private) web server with CuteChat running in Server Mode along side our SQL database.  The 3 client chats work great against the chat server until we get more than 29 users in one room or approximately 17 or more rooms created.
     
    Looking forward to your solution Adam.  I'm in the dog house with the boss until this is fixed.  Thanks.
     
     
  •  11-12-2008, 2:56 PM 45659 in reply to 45658

    Re: Too many chatters cause room not to load in v5

    >>get more than 29 users in one room or approximately 17 or more rooms created.
    We believe they are caused by the same problem. We will publish a new build tomorrow.

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  11-13-2008, 8:53 AM 45687 in reply to 45658

    Re: Too many chatters cause room not to load in v5

    In the root of your application, can you find a folder named "Errors"?
     
    If so, can you find some error log files there?
     
     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  11-13-2008, 2:32 PM 45707 in reply to 45687

    Re: Too many chatters cause room not to load in v5

    I've looked in the Error folder of all 3 client instances and the server instance and there are no log files.  Sorry. 
  •  11-14-2008, 1:36 PM 45777 in reply to 45707

    Re: Too many chatters cause room not to load in v5

    Hi,
     
    We are still not able to reproduce this issue.
     
    But these days we have modified the code to make sure it works.
     
    Can you download it and try again ?
     
    And then give me a feedback?
     
    Thanks.
     
    Regards,
    Terry
     
     
  •  11-14-2008, 7:44 PM 45783 in reply to 45777

    Re: Too many chatters cause room not to load in v5

    &e1;quote user="cutechat"&e3;
    Hi,
     
    We are still not able to reproduce this issue.
     
    But these days we have modified the code to make sure it works.
     
    Can you download it and try again ?
     
    And then give me a feedback?
     
    Thanks.
     
    Regards,
    Terry
     
     
    &e1;/quote&e3;

    yes, i've just download and reinstall but that error exits
  •  11-14-2008, 9:36 PM 45784 in reply to 45783

    Re: Too many chatters cause room not to load in v5

    teppyrock,
     
    Can you show me the error StackTrace ?
     
    Regards,
    Terry
  •  11-14-2008, 10:10 PM 45785 in reply to 45784

    Re: Too many chatters cause room not to load in v5

    my Stack Trace:


    [SerializationException: Binary stream '0' does not contain a valid BinaryHeader. Possible causes are invalid stream or object version change between serialization and deserialization.]
       System.Runtime.Serialization.Formatters.Binary.__BinaryParser.Run() +363
       System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage) +183
       System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage) +190
       CuteChat.ClusterSupport.ExecuteMethod(MethodInfo method, Object[] args) +307
       CuteChat.ClusterSupport.ExecuteCurrentMethod(Object[] args) +70
       CuteChat.ChatApi.GetLobbyInfoArray() +76
       ASP.themes_default_forums_grouplist_aspx.GetForumChatterNames(Object forumid) +22
       ASP.themes_default_forums_grouplist_aspx.__DataBind__control164(Object sender, EventArgs e) +322
       System.Web.UI.Control.OnDataBinding(EventArgs e) +99
       System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +206
       System.Web.UI.Control.DataBind() +12
       System.Web.UI.Control.DataBindChildren() +204
       System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
       System.Web.UI.Control.DataBind() +12
       System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem) +130
       System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource) +454
       CommunityServer.Controls.WrappedRepeater.CreateControlHierarchy(Boolean useDataSource) +223
       CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.CreateControlHierarchy(Boolean useDataSource) +504
       System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e) +53
       CommunityServer.Controls.WrappedRepeater.OnDataBinding(EventArgs e) +67
       System.Web.UI.WebControls.Repeater.DataBind() +72
       CommunityServer.Controls.WrappedRepeater.DataBind() +172
       CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.DataBind() +32
       System.Web.UI.Control.DataBindChildren() +204
       System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
       System.Web.UI.Control.DataBind() +12
       System.Web.UI.Control.DataBindChildren() +204
       System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
       System.Web.UI.Control.DataBind() +12
       System.Web.UI.Control.DataBindChildren() +204
       System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
       System.Web.UI.Control.DataBind() +12
       System.Web.UI.Control.DataBindChildren() +204
       System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
       System.Web.UI.Control.DataBind() +12
       CommunityServer.Controls.WrappedContentBase.DataBind() +172
       System.Web.UI.Control.DataBindChildren() +204
       System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
       System.Web.UI.Control.DataBind() +12
       System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem) +130
       System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource) +454
       CommunityServer.Controls.WrappedRepeater.CreateControlHierarchy(Boolean useDataSource) +223
       CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.CreateControlHierarchy(Boolean useDataSource) +504
       System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e) +53
       CommunityServer.Controls.WrappedRepeater.OnDataBinding(EventArgs e) +67
       System.Web.UI.WebControls.Repeater.DataBind() +72
       CommunityServer.Controls.WrappedRepeater.DataBind() +172
       CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.DataBind() +32
       CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.OnLoad(EventArgs e) +56
       System.Web.UI.Control.LoadRecursive() +47
       System.Web.UI.Control.LoadRecursive() +131
       System.Web.UI.Control.LoadRecursive() +131
       System.Web.UI.Control.LoadRecursive() +131
       System.Web.UI.Control.LoadRecursive() +131
       System.Web.UI.Control.LoadRecursive() +131
       System.Web.UI.Control.LoadRecursive() +131
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1436

     


    --------------------------------------------------------------------------------
    Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
  •  11-14-2008, 10:29 PM 45786 in reply to 45785

    Re: Too many chatters cause room not to load in v5

    teppyrock,
     
    It seems that you haven't use the last version.
     
     
    and use that dlls and try again ?
     
    Regards,
    Terry
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