Support forums

I'm unable to create users or departments through the management web site

 

when trying to create a new operator on ManageUsers.aspx, I get an error "no department selected" with a dropdown to select a department, with no departments listed.

 

 

I've also tried creating a new agent under the department, with no success. I cannot add departments through the site, although I can add them through the operator client. Managers I cannot seem to add with any method.

 

I've setup a demo site and given access to Karen and Rhonda in your support group but have not received any response in weeks.

 

Any assistance would be greatly appreciated.

 

Thanks

Brian

 

Brian,

 

Can you download the latest build then try again?

 

If the problem exists, please send your site Access to kenneth@CuteSoft.net.

 

Keep me posted

did a fresh install with latest available download, still no luck

 

I'll forward the information to the address you provided, thanks

infowave,

this solved it, thanks to everyone for the assist

 

Try to setting "viewstate" of your web site following nether steps
1. Open "web.config" file of your web site
2. Locate <pages> section and change it to "<Pages EnableViewState="true"
/>"
3. Check entire pages of your web site, if page have" <%@ Page
EnableViewState="False" %> "section, delete" EnableViewState="False""
propertied of the page