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Cute Live Support Opperator Help File

Last post 03-18-2008, 11:11 AM by Adam. 3 replies.


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03-18-2008, 8:32 AM 38085

BSDMweb
Joined on 11-26-2007
Posts 14

Cute Live Support Opperator Help File

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I would like to know if there is a more up to date help file for the Live Support Operator (LSO) application.

The version of LSO that we currently have is 1.0.0.0 (if the Help -> About dialog is correct).

In the help file that installed along with LSO the screen shots still shows the old LSO interface.

We have clients asking quetions on how the LSO system works and we cannot just point them to the help file since it only confuses them. Normal people. Sheesh.

03-18-2008, 9:45 AM 38090 in reply to 38085

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Cute Live Support Opperator Help File

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BSDMweb,

If you are using version 4.1 you can use the latest operator guide:

http://cutesoft.net/Live-Support/Operator-Guide/

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

03-18-2008, 11:03 AM 38096 in reply to 38090

BSDMweb
Joined on 11-26-2007
Posts 14

Re: Cute Live Support Opperator Help File

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Brilliant! That looks like what I was after :)

You don't perhaps have this in a chm file?

03-18-2008, 11:11 AM 38097 in reply to 38096

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Cute Live Support Opperator Help File

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BSDMweb,

It's also available in CHM file. Just download the live support operator client and install it.