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installation problems

Last post 03-09-2007, 5:40 AM by sakthiyendrann. 8 replies.


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01-20-2007, 6:10 PM 25965

MichaelApproved
Joined on 01-20-2007
Posts 26

installation problems

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I'm running the trial version of the stand alone cute chat for asp.net. I'm running into a page error with the banner.aspx file. I set the folder application to asp.net 2.0, put the connection string in the web.config file, ran the sql scripts and moved everything into the folder. When i try to access the files I get:

( You can see this in action at http://katg.easycgi.com/chattest )

Server Error in '/Chat' Application.

Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:


            Line 67:   }
            Line 68:
            Line 69:   if(CuteSoft.Chat.ChatWebUtility.CurrentIdentityIsAdministrator)
            Line 70:    temp += "<a Class=\"Big\" href='CuteSoft_Client/CuteChat/Admin'>Chat Admin</a>";
            Line 71:   TopMenu.Text = temp;

Source File: c:\websites\katg59\katg.com\Chat\banner.ascx Line: 69

01-20-2007, 6:20 PM 25967 in reply to 25965

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: installation problems

Reply Quote

MichaelApproved,

Most of this kind of problems are caused by wrong connection string.

Please check your web.config.

If you still have problems, please send your site FTP and SQL Server connection string to me.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

01-20-2007, 6:28 PM 25969 in reply to 25967

kanenas.net
Joined on 01-21-2007
Greece
Posts 13

Re: installation problems

Reply Quote

Adam:

MichaelApproved,

Most of this kind of problems are caused by wrong connection string.

Please check your web.config.

If you still have problems, please send your site FTP and SQL Server connection string to me.

Adam is right !
Edit the web.config file and check this line...

<add key="ConnectionString" value="server=(local);database=CutechatStandalone;uid=test;pwd=test"/>

database=TheNameOfYourDatabase
uid=UserOfTheDatabase
pwd=PasswordOfTheDatabase

For Microsoft SQL Server 2000
Hope it helps !
;-)

Visit...
http://www.kanenas.net
News and ideas about programming

01-22-2007, 5:47 PM 26021 in reply to 25967

MichaelApproved
Joined on 01-20-2007
Posts 26

Re: installation problems

Reply Quote

I emailed you the ftp info for my site. I had the password wrong at one point and it gave me a permissions error. Now it's something else so I believe the connection information is correct now.

Adam:

MichaelApproved,

Most of this kind of problems are caused by wrong connection string.

Please check your web.config.

If you still have problems, please send your site FTP and SQL Server connection string to me.

01-22-2007, 7:02 PM 26022 in reply to 25967

MichaelApproved
Joined on 01-20-2007
Posts 26

Re: installation problems

Reply Quote

I just realized the FTP information I gave you was not exact

The Chat Folder in the root points to a virtual folder that points to http://katg.easycgi.com/chat

the folder chattest is in the katg.com/chattest folder as simply an application dir, not a virtual folder. I was testing both methods thinking that might be the problem.

let me know which one is needed. The application directory would be easier for me to admin but i could do either one.

01-22-2007, 7:50 PM 26028 in reply to 26022

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: installation problems

Reply Quote

MichaelApproved,

It's the connection string problem.

The database user in your connection string doesn't have permission to login your DATABASE. Please double check it or contact your host or DBA.

01-23-2007, 2:04 AM 26040 in reply to 26028

MichaelApproved
Joined on 01-20-2007
Posts 26

Re: installation problems

Reply Quote

Adam:

MichaelApproved,

It's the connection string problem.

The database user in your connection string doesn't have permission to login your DATABASE. Please double check it or contact your host or DBA.

sigh, i AM the dba.. i found the problem and fixed it. The site works now. thank you.

Can I make changes to the banner ads now while its in trial or do i have to wait till i paid for it?

where can i find all the documentation on customizing the app?

01-23-2007, 9:03 AM 26052 in reply to 26040

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: installation problems

Reply Quote

>>Can I make changes to the banner ads now while its in trial

Yes.

http://cutesoft.net/ASP.NET+Chat/Developer-Guide/customize_banner.htm

>>where can i find all the documentation on customizing the app?

http://cutesoft.net/ASP.NET+Chat/Developer-Guide/

03-09-2007, 5:40 AM 27298 in reply to 25965

sakthiyendrann
Joined on 03-09-2007
Posts 1

Re: installation problems

Reply Quote

picupload.Visible = False

If ftpconnection1.IsConnected Then

ftpconnection1.Close()

End If

FilesListBox.Items.Clear()

ftpconnection1.ServerAddress = txtServerName.Text

ftpconnection1.ServerPort = Integer.Parse(txtPort.Text)

ftpconnection1.UserName = txtUserName.Text

ftpconnection1.Password = txtPassword.Text

ftpconnection1.Connect()

FilesListBox.Items.AddRange(ftpconnection1.GetFiles())

If ftpconnection1.IsConnected Then

MsgBox("Connection is available.Please upload the package", MsgBoxStyle.Information)

picconnect.Visible = False

picupload.Visible = False

'picupload.Visible = True

picauto.Visible = True

picmodify.Visible = True

picmanual.Visible = True

End If

Catch ex As Exception

MsgBox("Connection is not available. Please try again", MsgBoxStyle.Information)

Exit Sub

End Try